The first night I slept with my watch, the lock screen dimmed. Now when I set sleep mode or at bedtime in my sleep schedule, my watch says it’s in sleep mode but it doesn’t dim. Is there a setting to change this?
I have rebooted, reset, unpaired/paired and tried a different watch set up as new.
Apple Watch
Sleep mode is now working on my watch.
watchOS 7.0.2 didn’t fix it
Updated to iOS 14.2 Public Beta 3 today and sleep mode is now working. It entered sleep mode according to my schedule, the display locks and dims.
Sleep mode is now working on my watch.
watchOS 7.0.2 didn’t fix it
Updated to iOS 14.2 Public Beta 3 today and sleep mode is now working. It entered sleep mode according to my schedule, the display locks and dims.
Hello ryan78sjc,
Thank you for using Apple Support Communities!
We understand from your post that the screen of your Apple Watch is not dimming. Depending on the model Apple Watch you have, the Always On feature may be enabled. This article has information on how to enable Always On and the same steps can be used to disable it:
Turn on and wake Apple Watch - Apple Support
Best Regards.
ryan78sjc,
Do you have the Wind Down time set? If not, try setting it and see if the screen dims as it should when sleep mode turns on.
Track your sleep with Apple Watch - Apple Support
"To reduce distractions before your scheduled bedtime, sleep mode turns on during Wind Down. Sleep mode turns off the watch display and turns on Do Not Disturb."
Take Care.
ryan78sjc,
In a situation like this you may want to unpair and erase your Apple Watch and then set it up again. If the issue persists, you may need to contact Apple Support for additional assistance.
Unpair and erase your Apple Watch - Apple Support
Regards.
I have tried the following troubleshooting steps:
I have Apple Watch series 5 and series 4. I have iPhone 11 Pro Max. None of these steps resolved the issue.
Update to 7.0.1 on Watch and iPhone made no difference for me either.
Should we try to find a common denominator? It seems like this is a pretty uncommon bug, which makes me think that it could be caused by an uncommon setting. Can you think of any setting on your device that matches this description?
I can mention a couple on my own devices:
Sorry that does not work. The iphone goes into sleep mode but neither my series 4 nor my series 6 added today will do so.
it only did it once on my series 4; the very first night. Thereafter it has not worked regardless of many different setting changes. Have to use theatre mode so I can sleep.
I can add that I have tried to unpair, erase, and set up as new (not from backup) my Apple Watch. It did not help.
I have an ongoing case with Apple support, and they have collected logs from my watch in order to investigate the issue.
Well on a paired iPhone I have no management profiles on my phone, no vpn, standard passcode on lock screen, 2 keyboards and 2 languages, all wireless connections always on, LTE always on. Looks and works as regular ways as possible, and still this kind of bug occurs.
Same Problem, on Apple Watch 5 and Apple Watch 3. Even on Watch OS 7.02, Problem still there.
Maybe there exist an interaction between other apps, which is responsible for this problem...!?
At the very first, my Apple Watch 3 shows everything fine.. the next day, the problem was the same as with my series 5.
Thanks! This post is in reference to sleep mode and not the always on feature. I have Apple Watch Series 5 and the always on feature is working.
I have the Wind Down Time and sleep schedule set. At the designated time the watch does not dim and lock as it is supposed to. It does the same thing if I manually enable sleep mode.
Same problem with my Watch Series 5. Support could not help - they are now evaluating.
I also have this exact problem with my Series 5.
I have the same problem with my Series 4
watchOS 7 sleep mode not working
