iPhone camera not working after iOS 14 update

Hello... after I updated my iPhone 7 Plus to iOS 14, my camera acts up. It doesn't load the camera. I then try to turn on the flashlight but it doesn't work either. Sometimes, I try to repeatedly turn on and off the flashlight until suddenly it works. I then come back to the camera and keep switching the camera modes, and rarely, it functions. Once I exit it an try the camera on an app though, it doesn't work again. Restarting didn't help my problem.




[Re-Titled by Moderator]

iPhone 7 Plus

Posted on Sep 17, 2020 12:19 AM

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Posted on Apr 20, 2021 7:16 PM

I had this problem for a while on my Iphone 7s this is all what I did:


1st - Confirm that it is indeed a software problem. I did it by using the ebay App and in the search used the camera functionality. Indeed my camera and flash were working fine from ebay, so it must be a software issue.


2nd - I did a Reset All Settings. I'm not sure if this is necessary but as I mentioned I'm listing all the things I did until it finally worked. For this go to Settings - General - Reset - Reset All Settings. Make sure you read about what Reset All Settings will do to some of your configurations like WIFI, Apple Card Pay etc. and take precautionary steps if deemed necessary.


3rd - I removed the NFC Tag Reader from Control Center. Setting - Control Center


4th - I turned on the Flashlight and then opened the Camera. Again, still did not work but I'm listing all I did until it finally worked as I don't know the relationship between all these steps and the final outcome when it finally worked.


5th - Finally, while the camera is opened, hit the 1x button to enter into 2x zoom, voila! The freaking camera is working now!


I hope someone at Apple can take a look at this and resolves the OBVIOUS software issue. Maybe give me a freaking discount! :-)

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Question marked as Top-ranking reply

Apr 20, 2021 7:16 PM in response to tristafé

I had this problem for a while on my Iphone 7s this is all what I did:


1st - Confirm that it is indeed a software problem. I did it by using the ebay App and in the search used the camera functionality. Indeed my camera and flash were working fine from ebay, so it must be a software issue.


2nd - I did a Reset All Settings. I'm not sure if this is necessary but as I mentioned I'm listing all the things I did until it finally worked. For this go to Settings - General - Reset - Reset All Settings. Make sure you read about what Reset All Settings will do to some of your configurations like WIFI, Apple Card Pay etc. and take precautionary steps if deemed necessary.


3rd - I removed the NFC Tag Reader from Control Center. Setting - Control Center


4th - I turned on the Flashlight and then opened the Camera. Again, still did not work but I'm listing all I did until it finally worked as I don't know the relationship between all these steps and the final outcome when it finally worked.


5th - Finally, while the camera is opened, hit the 1x button to enter into 2x zoom, voila! The freaking camera is working now!


I hope someone at Apple can take a look at this and resolves the OBVIOUS software issue. Maybe give me a freaking discount! :-)

Apr 20, 2021 7:32 PM in response to tristafé

I had this problem for a while on my Iphone 7s this is all what I did:


1st - Confirm that it is indeed a software problem. I did it by using the ebay App and in the search used the camera functionality. Indeed my camera and flash were working fine from ebay, so it must be a software issue.


2nd - I did a Reset All Settings. I'm not sure if this is necessary but as I mentioned I'm listing all the things I did until it finally worked. For this go to Settings - General - Reset - Reset All Settings. Make sure you read about what Reset All Settings will do to some of your configurations like WIFI, Apple Card Pay etc. and take precautionary steps if deemed necessary.


3rd - I removed the NFC Tag Reader from Control Center. Setting - Control Center


4th - I turned on the Flashlight and then opened the Camera. Again, still did not work but I'm listing all I did until it finally worked as I don't know the relationship between all these steps and the final outcome when it finally worked.


5th - Finally, while the camera is opened, hit the 1x button to enter into 2x zoom, voila! The freaking camera is working now!


I hope someone at Apple can take a look at this and resolves the OBVIOUS software issue. Maybe give me a freaking discount! :-)

Apr 26, 2021 10:01 PM in response to tristafé

Finally I could solve this problem on my Iphone X. While the phone was upgrade, some protective components are damaged and may cause some to disconnect. It sounds crazy but that happened on my iPhone. A technician opened my iPhone and just put the front camera connector in its place, which had come off. This was my solution, an unusual problem but luckily it worked for me. I hope it serves you


Jan 14, 2021 3:39 AM in response to figante

iOS 14.0 broke my iphone 7 front facing camera. I was hoping 14.1, 14.2, or 14.3 would fix it but no luck. Apple just pretends its a hardware issue and they're ignoring it.


The iPhone X is to new for them to break on purpose so you're forced to upgrade. I would make sure you have a current back up and then do a full reset - that should solve it.

Jan 14, 2021 5:49 PM in response to figante

@figante when I turned off the NFC reader, my camera worked again, but I was still having mic issues and couldn’t video call on any application. I did a “reset all settings” - so I didn’t lose anything except settings. After this I was able to video call, mic worked, etc.

Just tonight I’ve realized I can’t record video only take still pictures.....so not sure what is going on. It seems like the issues float in and out (and probably aren’t able to be recreated by Apple’s QA people which is why they can’t claim the issue or fix it.)

Apr 10, 2021 1:19 PM in response to tristafé

I have noticed that if I open control center and wait for the NFC icon to flash (which it doesn't always do) then the camera and flash will work for a period of time. If I wait, it stops working again and it stops working if I reboot. It seems that when I get it working it will work just fine for a number of minutes before it stops working.

This phone was purchased new and the only thing done to it was the Apple Store replaced the battery in December of 2018. I tested my restore on a different iPhone 7 and it's fine. So, there seems to be something specific about a few iPhone 7's that 14 doesn't like but 13 is fine with. Dunno if something was disturbed when having Apple replace the battery caused this or if that's totally unrelated.


[Edited by Moderator]


Feb 1, 2021 1:52 AM in response to tristafé

my front facing camera option stopped working 2 days ago before the 14.4 update on my 7+. It stopped on all Videochat apps. WhatsApp video calls failed. Instagram video not an option. Messenger video not an option. Selfie in camera app not functioning. Tried every single thing. Restarting, power off for a while, reset settings, updated to 14.4, contacted Apple Support. *Nothing is a fix.* going to try to backup my phone and restore to factory settings.

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iPhone camera not working after iOS 14 update

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