iPhone camera not working after iOS 14 update

Hello... after I updated my iPhone 7 Plus to iOS 14, my camera acts up. It doesn't load the camera. I then try to turn on the flashlight but it doesn't work either. Sometimes, I try to repeatedly turn on and off the flashlight until suddenly it works. I then come back to the camera and keep switching the camera modes, and rarely, it functions. Once I exit it an try the camera on an app though, it doesn't work again. Restarting didn't help my problem.




[Re-Titled by Moderator]

iPhone 7 Plus

Posted on Sep 17, 2020 12:19 AM

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Posted on Sep 17, 2020 1:41 AM

Hi, you can check this: If the camera or flash on your iPhone, iPad, or iPod touch isn't working

You can restore your phone as new:

How to back up your iPhone, iPad, and iPod touch

Restore your iPhone, iPad, or iPod to factory settings


If the issue persists, you can take your phone to an Apple Store or Apple Authorized Service Provider. Book an appointment on getsupport.apple.com or use the Apple Support app.

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Question marked as Top-ranking reply

Sep 17, 2020 1:41 AM in response to tristafé

Hi, you can check this: If the camera or flash on your iPhone, iPad, or iPod touch isn't working

You can restore your phone as new:

How to back up your iPhone, iPad, and iPod touch

Restore your iPhone, iPad, or iPod to factory settings


If the issue persists, you can take your phone to an Apple Store or Apple Authorized Service Provider. Book an appointment on getsupport.apple.com or use the Apple Support app.

Apr 20, 2021 7:16 PM in response to tristafé

I had this problem for a while on my Iphone 7s this is all what I did:


1st - Confirm that it is indeed a software problem. I did it by using the ebay App and in the search used the camera functionality. Indeed my camera and flash were working fine from ebay, so it must be a software issue.


2nd - I did a Reset All Settings. I'm not sure if this is necessary but as I mentioned I'm listing all the things I did until it finally worked. For this go to Settings - General - Reset - Reset All Settings. Make sure you read about what Reset All Settings will do to some of your configurations like WIFI, Apple Card Pay etc. and take precautionary steps if deemed necessary.


3rd - I removed the NFC Tag Reader from Control Center. Setting - Control Center


4th - I turned on the Flashlight and then opened the Camera. Again, still did not work but I'm listing all I did until it finally worked as I don't know the relationship between all these steps and the final outcome when it finally worked.


5th - Finally, while the camera is opened, hit the 1x button to enter into 2x zoom, voila! The freaking camera is working now!


I hope someone at Apple can take a look at this and resolves the OBVIOUS software issue. Maybe give me a freaking discount! :-)

Apr 20, 2021 7:32 PM in response to tristafé

I had this problem for a while on my Iphone 7s this is all what I did:


1st - Confirm that it is indeed a software problem. I did it by using the ebay App and in the search used the camera functionality. Indeed my camera and flash were working fine from ebay, so it must be a software issue.


2nd - I did a Reset All Settings. I'm not sure if this is necessary but as I mentioned I'm listing all the things I did until it finally worked. For this go to Settings - General - Reset - Reset All Settings. Make sure you read about what Reset All Settings will do to some of your configurations like WIFI, Apple Card Pay etc. and take precautionary steps if deemed necessary.


3rd - I removed the NFC Tag Reader from Control Center. Setting - Control Center


4th - I turned on the Flashlight and then opened the Camera. Again, still did not work but I'm listing all I did until it finally worked as I don't know the relationship between all these steps and the final outcome when it finally worked.


5th - Finally, while the camera is opened, hit the 1x button to enter into 2x zoom, voila! The freaking camera is working now!


I hope someone at Apple can take a look at this and resolves the OBVIOUS software issue. Maybe give me a freaking discount! :-)

Sep 17, 2020 10:14 PM in response to tristafé

same issue and mic stopped working in ios13 for my iphone 7. however i found a temporary solution for the camera app. this may or may not work for all.

step 1: unlock your phone

step 2: turn on the flashlight from control center. it most likely won’t turn on but the icon would say it’s on.

step 3: open the camera app (not from the control center) and wait for 7-12 seconds and it should work.

~Kristoffer30

Apr 26, 2021 10:01 PM in response to tristafé

Finally I could solve this problem on my Iphone X. While the phone was upgrade, some protective components are damaged and may cause some to disconnect. It sounds crazy but that happened on my iPhone. A technician opened my iPhone and just put the front camera connector in its place, which had come off. This was my solution, an unusual problem but luckily it worked for me. I hope it serves you


Oct 3, 2021 2:58 PM in response to tristafé

Same for me but after update 15.0.1, also with microphone and torch not working in all app except phone calls.

Read a lot of forum, call a lot of of time Apple (even for put iPhone 8 in DFU: nothing real on the web, it has been more simple than everything found and useless, open iTunes (or finder in big sur) just switch off iPhone after volume up and down an switch on again an quickly put the cable in while keeping switch on) and at the end, in DFU mode, just select "update" (you can also choose "reset" but will be longer i think). My Phone, even if was updated at the last iOS, updated again and, ABRACADABRA, camera, mic and torch back again ! REMEBER A BACKUP FIRST OF ALL !

Have to say that the last Apple operator, seems a little bit senior technician passed me from the first one, after an online system check (never seen, it was under "privacy": it creates a log that operator receives) told me that was an hardware issue in the camera and so have to go in apple store for repair. Luckly i have been stubborn.

Oct 14, 2020 1:10 AM in response to LanLee

I have an iPhone 7 (normal, not plus): Since iOS 13 no mic for anything (phone calls, voice memos, Facetime, video recording, etc.). After discussing with Apple support in my country, doing all the tests they asked me to do, and from what I researched on internet, it appears that this was a manufacturing issue that became apparent after the upgrade. After upgrading to iOS 14 the camera and flashlight stopped working. Upgrading to iOS 14.0.1 solved the camera/flashlight issues but not the mic. My understanding is that the camera/flashlight was just a software issue, but since the mic problem is a hardware issue (even if caused by the software) this can't (won't) be solved with any new software upgrade.


My impression was that, like in my case, 14.0.1 solved the camera/flashlight problems for most people in this thread. But I see a few messages passing by here of people (like you) that still have the issue in 14.0.1. Did you try the new 14.1 (released yesterday)?


Before this I always thought that a software upgrade wouldn't break the hardware. (I know this is in principle possible, but I expected a company would not release a piece of software that could damage their own product.) But after this experience, I am now more cautious before upgrading.

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iPhone camera not working after iOS 14 update

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