Face time call memoji problem

Question

Face time call memoji problem

Can’t use memoji face during facetime call after ios 14 update. This problem only occures during facetime. I can use my face to create memojis in i messages there is no problem. But FaceTime doesn’t shows my animated live Memojies

iPhone 11, iOS 14

Posted on Sep 17, 2020 9:54 AM

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Answer 1

Sep 20, 2020 8:51 PM in response to jeremy_v

Problem solved after restarting my phone

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Answer 2

jeremy_v

Community Specialist

Sep 20, 2020 4:16 PM in response to arunnarayanan

Hey arunnarayanan,

Thanks for being a part of Apple Communities!

It sounds like you're running into some trouble trying to use Memoji while in a FaceTime call. We understand the concern and want to help. To begin, we want to gain a better understanding of the issue. Can you let us know the following?

What happens exactly when you try and use a Memoji during a FaceTime call?
Does this happen with all contacts or just specific ones?
Has your device been restarted since it was updated?

Let us know the answers to these questions and we can continue from there.

Regards.

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Face time call memoji problem

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