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Tylop Author

Level 1

4 points

Netflix on Apple TV 4k

Just purchased New unit and all apps load except Netflix, get error code 113. Spent 1 hour with Netflix they say it’s an Apple issue, what’s the resolution

Apple TV 4K, tvOS 11

Posted on Sep 17, 2020 12:08 PM

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3 replies

Sep 17, 2020 3:55 PM in response to Tylop

Try this for any misbehaving app:

Force-quit the app, then relaunch and try again.
If the issue persists, restart the device, then relaunch and try again. (Restarting alone does not quit apps!)
If the issue persists, delete the app, re-download and try again. (This will also remove any app settings, that may be part of the issue.)
If the issue still persists, then contact the app developer for further assistance.