Netflix on Apple TV 4k

Just purchased New unit and all apps load except Netflix, get error code 113. Spent 1 hour with Netflix they say it’s an Apple issue, what’s the resolution

Apple TV 4K, tvOS 11

Posted on Sep 17, 2020 12:08 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 17, 2020 3:55 PM

Try this for any misbehaving app:

  • Force-quit the app, then relaunch and try again.
  • If the issue persists, restart the device, then relaunch and try again. (Restarting alone does not quit apps!)
  • If the issue persists, delete the app, re-download and try again. (This will also remove any app settings, that may be part of the issue.)
  • If the issue still persists, then contact the app developer for further assistance.

Similar questions

3 replies
Question marked as Top-ranking reply

Sep 17, 2020 3:55 PM in response to Tylop

Try this for any misbehaving app:

  • Force-quit the app, then relaunch and try again.
  • If the issue persists, restart the device, then relaunch and try again. (Restarting alone does not quit apps!)
  • If the issue persists, delete the app, re-download and try again. (This will also remove any app settings, that may be part of the issue.)
  • If the issue still persists, then contact the app developer for further assistance.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Netflix on Apple TV 4k

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.