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All other apps are working properly, reset, reinstalled Netflix app. But Netflix will shut off after about 19 min of run time with error code 11800 . Netflix is working on the smart TV app but not through Apple TV . Exhausted all options! Help
lisafromocala wrote:
Ive done everything on the help guide. The netflix app works on other devices just not apple tv. The only other thing i have to do is have the isp provider come and check DNS server but i dont see how that can be the problem if all other apps are working properly.
Well yes it can happen on one app or one device when everything works just fine
Netflix had this:
Restore your default connection settings
If you've modified your streaming device to use custom connection settings, restore your internet provider's default settings and try Netflix again. Custom connection settings might include:
If you need assistance changing these connection settings on your streaming device, please reach out to the device's manufacturer.
lisafromocala wrote:
Ive done everything on the help guide. The netflix app works on other devices just not apple tv. The only other thing i have to do is have the isp provider come and check DNS server but i dont see how that can be the problem if all other apps are working properly.
Well yes it can happen on one app or one device when everything works just fine
Netflix had this:
Restore your default connection settings
If you've modified your streaming device to use custom connection settings, restore your internet provider's default settings and try Netflix again. Custom connection settings might include:
If you need assistance changing these connection settings on your streaming device, please reach out to the device's manufacturer.
Ive done everything on the help guide. The netflix app works on other devices just not apple tv. The only other thing i have to do is have the isp provider come and check DNS server but i dont see how that can be the problem if all other apps are working properly.
Refer to the Netflix Help guide: https://help.netflix.com/en/node/64174?ba=SwiftypeResultClick&q=11800
Restart Apple TV
Reboot your wifi modem
Please contact Netflix for support on their app.
Netflix app not working on Apple TV
