it won’t let me change the password and it’s not my parents controlling ityes

how do i reset my screen time password, it won’t give me an option to reset it

iPhone 8, iOS 13

Posted on Sep 17, 2020 3:12 PM

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iPhone Screen time keeps auto resetting I use screen time to set limits on the usage of games and social apps for the kids, but the feature routinely gets reset or disabled. Suspecting the kids hacked it, I have changed the password repeatedly. The new password they have never seen, they have never been near me, and I have not written it down. screen time keeps resetting. I am guessing some iCloud sync fail safe mode is clearing the settings [Re-Titled by Moderator]
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Screen Time disables itself. Recurring problem Hi everyone. I understand that this is an issue with iOS and a search online has shown this issue occurs across generations of iOS and iPadOS, but I’ve only just started getting this bug since I updated all our devices to iOS/iPadOS 16.2. In the evenings of the last few weeks, the iPads of my children ask for extra time when Screen Time kicks in and I give them an extra 15 minutes before I tuck them in for the night. At that point, all the devices forget the Screen Time settings and my children get the opportunity to watch YouTube through the night. Not a massive issue because I go up to tuck them in anyway, but why is this happening? I’ve checked my iPad as that is where I’ve got the parental controls set up from and it’s showing that Screen Time isn’t enabled whenever this happens. Each time I re set it up with beginning and end times and days of the week and passcodes, but either minutes or days later it will all turn off and be forgotten again. Following advice given to other people on here, I’ve disabled parental controls and turned off all the devices and restarted them, then re set parental controls up again on my iPad ready for the next day. This seems to make the problem go away for a seemingly random number of days, but then it occurred again last night. Bizarrely, when I set up Screen Time again this morning after it disabled itself at some point in the night, it locked all the children’s devices this morning while they were using them. It’s almost as if the devices aren’t seeing the time servers and are glitching maybe? Ive rebooted the internet router, even though we’ve had no issues with the connection with our other devices in the home, but that hasn’t changed the issue with the Apple devices. I really don’t want to have to wipe all the iPads and phones and go through the hassle of setting them all up from scratch if it’s not going to fix this either. Can I roll back to a previous version of iOS/iPadOS? Has anyone had any luck with doing that to get rid of this issue? p.s. I do change the passcode regularly too, so no; the children aren’t disabling the parental controls themselves. Plus the settings are getting wiped from my iPad at the same time too
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Screen time keeps turning off We have been using screen time successfully for several years to manage our kids devices. Recently, I upgraded to the iPhone 14 pro and now all their screen time settings keep resetting and turn off almost daily. Downtime, content restrictions and time limits - all off. 4 kids - two iPhones and two iPads. Each has a different screen time passcode that were all reset. Software has been updated on each device. Still keeps happening. Please advise!
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1 reply

karina184

Community Specialist

Sep 21, 2020 1:14 PM in response to thomas01fr3itas

Hey thomas01fr3itas,

It sounds like you've forgotten the Screen Time passcode on your iPhone.

You will want to use these steps to reset the Screen Time passcode: If you forgot your Screen Time passcode - Apple Support. If you're still having trouble, let us know exactly which step you're seeing an issue.

Have a great day.

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it won’t let me change the password and it’s not my parents controlling ityes

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