i noticed the Health App on my iPhone was using 20.66GB of 64GB memory so deleted all of the health data, however is still showing as using 20.44GB data storage.
I have a feeling the ios14 update could be causing this. Has anyone else had similar issues with data storage following the update.
Any ideas?
ideas?
[Re-Titled by Moderator]
iPhone 11 Pro Max, iOS 14
Apple’s recommendation worked for me. I had 1.6TB health data, no longer recording route data from my Apple Watch walks and cycles. My first attempt was to unpair and then repair my watch was not successful. My second attempt was successful. 1. Unpair Apple Watch (2nd gen) 2. iCloud backup (I have 2 TB option but backup no where big as 1.6TB or it would have failed), 3. Reset my iPhone X (side effects - had to add credit cards back to wallet after restore), 4. Restored iPhone X from iCloud backup ( storage report was back to expected value - all good) 5. Repaired Apple Watch. 6. Went for a workout walk and noted that activity app on iPhone X recorded the entire walk route. Big success! I needed an evening to get this done.
apple link
https://support.apple.com/en-us/HT211865
I left out the detail that my heartbeat rate only went back 2 months. After I went through the Apple recommended procedure my Apple heartbeat rate was restored back nearly 3 years to when I got my Apple Watch.
Yes / No, so when I download an app it finishes the download but I can’t see it on my Home Screen or App Library, but if I reset my phone it appears.
same with uninstalling, just the opposite.
only noticed this today when trying to uninstall an app
Has anyone tried going into Health settings > Data Access & Devices > Select "your device" at the bottom > Delete all data from "your device"
I have not tried this yet - wanted to see it anyone else has and was successful before deleting anything.
My iPhone 8 was also at 1.61 TB and therefore it would let me transfer my apps and data to my new 12. I called Apple support at it was escalated to a senior engineer saying that he hasn’t heard of this before but obviously I’m not alone. He recommended that I start fresh with the 12 in case the data on the 8 was corrupted. So, I did. Now I am worried this data glitch is still occurring on the new 12. I’m already up to 1.45 GB of data in Apple Health and have only recorded one workout. I have cleared every imaginable source of data in Apple Health.
I have a series 4 Apple Watch that I also completely reset.
Anyone else see their data in Apple Health continue to go crazy even after the factory resets?
"This iPhone cannot be backed up because there is not enough iCloud storage available."
We are entitled to 5GB. Anything more than that needs to be be purchased. So like I said, why should I pay Apple to correct a bug within their code. This isn't right.
Hi dear
well I tried all these methods but it was impossible to get that huge red bar out of my storage graph, however ultimately I tried a different method. And gladly it worked.
so try this out!
Go to ur settings
Then click on Screen time
Then you’ll see the red icon ( content & Privacy restrictions)
then turn on content & privacy restrictions
then scroll down a little you’ll see
(Allowed apps) then click on it
Then you’ll get a list of apps, search for the health app icon then turn off health app!
it will uninstall your health app and clear all those excess data!
That’s all!
Hi dear
well I tried all these methods but it was impossible to get that huge red bar out of my storage graph, however ultimately I tried a different method. And gladly it worked.
so try this out!
Go to ur settings
Then click on Screen time
Then you’ll see the red icon ( content & Privacy restrictions)
then turn on content & privacy restrictions
then scroll down a little you’ll see
(Allowed apps) then click on it
Then you’ll get a list of apps, search for the health app icon then turn off health app!
it will uninstall your health app and clear all those excess data!
That’s all!
did you backup your iPhone to your Mac prior to upgrading to 14? Maybe a restore would help? Bugs happen, hopefully Apple comes thru for us soon. Others have posted some interesting solutions. I’d be curious if you tried doing an ITunes backup and if it gave you the same brick wall of not enough space. Good luck.
Mine had the same issue. Iphone XR with IOS14. Just noticed today that I cannot install new apps. Health app is using 7.79PB. I even researched what PB means and it is Pentabyte.
I cleared out some unwanted photos and whats app media which freed up storage and then could back it up. I was then able to wipe the phone and reset it using the iCloud backup.
I have a similar problem, except my health app is using 40 Petabytes of space. PETABYTES! So far I think its just a visual bug, but it's crazy.
Same issue except mine is showing it as using 45.96 PB. Has to be a glitch. I’m going to have to do something because the update won’t process because it says it doesn’t have enough memory.
56pb!!! I’m the winner
Same storage problem. Health app cannot show heart rate data prior to August, 2020, Apple Watch cannot show workout maps.
Wife's 8s was having serious problems and sure enough, health app is using **over 70** Petabytes of data
-___-
Apple.. wtf?
Deleted all of the Health App data, however is still showing as using 20.44GB
