Email photo as attachment, not embedded, in iOS 14

I just updated my phone to ios14. I have an hotmail email account I’ve used for years. Before I updated I could email pictures to my work email and outlook account and they would be attachments at top of email. Easy to save, copy, print, etc. Now the pictures show up in the body of the email. Full screen and not easy to work with. Is there a setting I need to change to get it back to the way it sent pictures before I updated. Thanks




[Re-Titled by Moderator]

iPhone 11 Pro, iOS 14

Posted on Sep 17, 2020 7:38 PM

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Question marked as Top-ranking reply

Posted on Mar 27, 2021 7:49 AM

SOLVED!


i figured out the issue with embedded vs attachment on IOS 14. If you send an email in HTML, it will always embed the photos. If you send Plain Text, the photo will be attached. Any formatting in the email triggers HTML. It could be your signature or any other text if it is bold, colored, underlined, italic etc.


If you have a formatted signature, you cant just change it, you have to delete it by selecting ALL then backspace to delete it. Then type your signature as plain text and your pictures will be attachments


My ipad came defaulted with a formatted signature, after changing it, this worked



984 replies

Nov 24, 2020 1:09 PM in response to Martin_Williams

It is still difficult to be certain of how you have set up your Android email, Martin_Williams.


Let’s assume that the Android is actually sending the email directly (via SMTP), rather than indirectly (by using SMTP to another, non-Microsoft email server, to relay to your Microsoft Exchange server), to your Microsoft Exchange server.


It is also quite possible that Google hasn’t, yet, made the protocol changes for the latest Internet email standards.


However, even if that is the case, it is highly likely that Google will make that change before Microsoft does.


At which time, you’ll simply be back in the same issue.


This is, basically, what you, and anyone, can expect from just about any workaround, so long as the root cause (Microsoft Outlook and Exchange) is not fixed.


In addition, as has been explained by others (as well as myself), any time one uses a tool for something other than its intended purpose, one is perpetrating a workaround, and is subjecting themselves to the all too usual vagaries of any workaround: it will breakdown, sooner or later.


It happens because things will be changed in order to better serve the intended purposes, without consideration of those “side” uses that are using the system for a workaround for other intended purposes.


The very best long-term strategy is to do your “homework”, and find tools that better match what you are actually trying to accomplish, rather than simply continuing to use a tool that is intended for an increasingly divergent purpose, simply because that old tool is familiar.


However, you are certainly free to choose to do whatever you wish.

Nov 25, 2020 6:55 AM in response to Phenomee

Phenomee wrote:

Sometimes it doesnt let you right click to save - what a massive retrograde step.
This is really shoddy functionality Apple!

Please explain how you right-click on an iPhone. And if you are answering about Hotmail, Apple has ZERO control over how Microsoft implements attachments in Outlook. Perhaps you might learn something by reading the rest of the thread you posted to, rather than posting irrelevant comments.

Nov 25, 2020 9:12 AM in response to nicncrs

Technology isn’t stagnant, nicncrs. It “marches on”.


Internet standards, including those for email, keep “evolving”, changing, in order to better serve their intended purposes.


Apple simply tries to keep current with the Internet standards, unlike some companies …


The fact that this “march” of technological advance “broke” a use-case that was not completely aligned with the intended purposes of email, by way of a change in the email Internet standards, should be a “wakeup call” for all those that have been trying to use a tool (email) for a purpose other than its intended purpose.


Of course, in this case, if Microsoft Outlook didn’t have a flaw in the way it precludes users from performing bulk operations (like bulk-saves) upon attachments, merely due to the way Outlook chooses to display (render) a received email, your use-case wouldn’t have been broken.


It is up to y’all what y’all will do about this discrepancy between your desired use-case vs. the intended purpose of the tool y’all are using, and the actual “weak link” (Microsoft Outlook and Exchange) in your desired use-case.


”Attacking” the “march” of the technological standards (and those companies that keep up with such) will avail y’all nothing.

Nov 25, 2020 9:51 AM in response to Lawrence Finch

Hi Lawrence Finch,


Ok, if you want to get technical apple have not removed the ability to "attach" an image however the image now APPEARS embedded in the users emails with no other option. Which is not the desired result for the majority of users, whether in the back ground the image is technically "attached" or not.


So we can get technical all day long, but that's not what's important. What's important is user experience and ease of use.


Also if Apple haven't removed any functionality then why did it work in iOS 13 and not in iOS 14 update???


The fact is Apple have changed something and it's causing a problem for iPhone users. Improvements are supposed to make life easier not more difficult.


( Mic drop ;) )

Nov 25, 2020 10:43 AM in response to Lawrence Finch

Hi Lawrence,

I am sending emails attaching images on my new iphone SE.

They attach, as Riveratt noted at the top of this thread, in the body of the email...so when anyone (me for instance) receives a copy of the email on a pc we want to save those images.


As he and now I say, the images are NOT attached to drag and drop or even open easily. They are embedded.

Yes it is possible to right hand click ( receiving email on - yes still on my PC Lawrence) and save to a folder etc... this is a pain.


But as I said above, some of the images (and it seems whilst each one is being very slowly accessed and saved) do not show right click to save - it's greyed out. So it becomes impossible to take them out of the email.


Perhaps if you put a little more effort into listening or dare I say, caring, about what I was posting rather than knee-jerk pratronising, you might learn, or then again, perhaps not. Are you a major Apple shareholder because your tone in this thread is unhelpful and aggressive. There is a distinct issue here. So please lighten up.

Nov 25, 2020 10:49 AM in response to Mar-10

First, Mar-10, Apple is not here.


If you want to get a message to Apple, then use their provided Feedback mechanisms.


I highly doubt that Apple will back-out of any implementation of any new Internet standards. Especially not just because Microsoft has yet to implement new Internet standards.


So, the only possible change that Apple could do, that wouldn’t violate any standards, would be to give users the option to change the default email authoring format to plain-text. (A very old—some would say obsolete—email format, that was going extinct even back in the ‘90s.)


However, there is no guarantee that that change will fix the issue y’all are experiencing.


It might help, but there’s simply no guarantee!

Nov 25, 2020 11:46 AM in response to Halliday

That's probably true, I'll take your word for it.


However this thread is not about anything Microsoft has done previously. The issue I'm having is that I can't send images in emails the way I did before the recent iOS update.


It only changed with the iOS update, therefore it was the update that has caused it not something that Microsoft, Outlook, Gmail or anyone else has done.


Every commenter on this thread has described encountering the same issue since the iOS update. APPLE can you provide a solution to this problem caused by the APPLE iOS update?

Nov 25, 2020 11:51 AM in response to Teggerman

Quite a mischaracterization, Teggerman.


There is absolutely no one working against your desired use-case, even though it does not fully align with the intended use of the tool (email).


Additionally, there are a multitude of tools that align with your use-case far better than email.


Like I wrote:

«It is up to y’all what y’all will do about this discrepancy between your desired use-case vs. the intended purpose of the tool y’all are using, and the actual “weak link” (Microsoft Outlook and Exchange) in your desired use-case.


”Attacking” the “march” of the technological standards (and those companies that keep up with such) will avail y’all nothing.»

Nov 25, 2020 12:30 PM in response to Mar-10

Yes, Mar-10the «intended purposes [is, and always has been,] determined by the user[s]»: the majority of users, rather than a subset of users who would be better served, in their desired use-case, by myriad other tools that more closely align with their «intended purposes».


It’s simply the old adage of using the best tool for the job.


Like I wrote:

«It is up to y’all what y’all will do about this discrepancy between your desired use-case vs. the intended purpose of the tool y’all are using, and the actual “weak link” (Microsoft Outlook and Exchange) in your desired use-case.


”Attacking” the “march” of the technological standards (and those companies that keep up with such) will avail y’all nothing.»

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Email photo as attachment, not embedded, in iOS 14

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