Email photo as attachment, not embedded, in iOS 14

I just updated my phone to ios14. I have an hotmail email account I’ve used for years. Before I updated I could email pictures to my work email and outlook account and they would be attachments at top of email. Easy to save, copy, print, etc. Now the pictures show up in the body of the email. Full screen and not easy to work with. Is there a setting I need to change to get it back to the way it sent pictures before I updated. Thanks




[Re-Titled by Moderator]

iPhone 11 Pro, iOS 14

Posted on Sep 17, 2020 7:38 PM

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Question marked as Top-ranking reply

Posted on Mar 27, 2021 7:49 AM

SOLVED!


i figured out the issue with embedded vs attachment on IOS 14. If you send an email in HTML, it will always embed the photos. If you send Plain Text, the photo will be attached. Any formatting in the email triggers HTML. It could be your signature or any other text if it is bold, colored, underlined, italic etc.


If you have a formatted signature, you cant just change it, you have to delete it by selecting ALL then backspace to delete it. Then type your signature as plain text and your pictures will be attachments


My ipad came defaulted with a formatted signature, after changing it, this worked



984 replies

Nov 16, 2020 7:27 AM in response to Lawrence Finch

Or Apple just could give the users the power/option to change the text format to different settings like plain text / rich text / html on their native App like any other Mail Client.


The issue in iOS14 now is, that when you "insert" a photo into a mail, the formatting automatically changes from plain text to html.

Now comes the real issue and that is that the end user cannot revert it back to plain text in the format settings, as a work around.

With the html formatting the picture gets injected to the html <body> as an inlineattachement, that's why users don't receive it as an attachment in their favorite mail client.


A similar issue like this was in MacOS in back like freaking 2012!

Nov 16, 2020 8:07 AM in response to Snak3Byt3

It’s unlikely that Apple will revert to an obsolete technology, but you can always ask: https://apple.com/feedback


And you are wrong; the image is still an attachment, and any competent email client (which excludes Outlook, unfortunately), can still download the attachments, as I demonstrated quite clearly in this post: https://discussions.apple.com/thread/251807601?answerId=253882885022#253882885022


Nov 17, 2020 4:50 PM in response to Tracediggs

My experience of complaining (in general rather than to Apple in particular) is that customer service channels are pretty much the worst way to get attention. For any of you in the UK, I suggest emailing Mark Rogers, the Managing Director of Apple UK, rogers.m@apple.com. I am not suggesting that your email will necessarily get to Mark himself, but it will get to his office.


Failing that, a hard-copy complaint, posted in a pastel-coloured, card-shaped envelope, dabbed with perfume and marked "Personal" will generally get to the addressee's PA, at the very least. This strategy got me out of £14,000 in unfair estate agent's fees a few years ago.


On another note, how can I stop notifications for this thread? I have already turned off "following" but it doesn't seem to have done the trick.

Nov 18, 2020 10:30 AM in response to Tracediggs

There is a two-step work around... send a photo to yourself and then when you open it up and it’s in the body of the email, go to the three dots next to the reply/reply all/forward and click on “Forward as attachment“ and then you can send it to yourself or anyone else. It is a ridiculous second step that we have to take now… Hopefully they will fix this and it will go back to sending as an attachment like it always did since I bought my first iPhone.

Nov 18, 2020 10:39 AM in response to Lavender4658

Sorry - doesn't work for me. It just attached the e-mail with the embedded images. I only found two ways worked for me. The first method I used was to accompany the pictures with a VERY short (1-2 second) video. This makes the photos also go as attachments. You then discard the video. Seems mad but it works. Secondly, I have three e-mail addresses. One is on a Microsoft Exchange Server, the second is standard g-mail and finally the iCloud address which I think everyone has?. Sending emails from my iPhone, using the first address, Outlook on my PC shows them in-line (embedded). Using the g-mail or the iCloud address, they are shown as attachments as was the case before iOS 14, when any sending address was used. So I have just changed the default e-mail sending address on my iPhone to g-mail. No idea why!! But problem seems to be solved. I do hope this is helpful.

Nov 19, 2020 10:49 AM in response to PTTrust

This is what Lawrence Finch and I have been telling y’all for quite some time, PTTrust:


Regardless how any given email client may choose to render (display) your received email, all files associated with your email are attachments! Pure and simple.


This is a very old part of the email Internet standards, and is highly unlikely to be changed in the future!


Additionally, as has been well demonstrated—including by way of workarounds—the problem is strictly in any email clients (Microsoft Outlook is the only one that has been demonstrated to have the issue, as far as I know) that refuse to allow you, the user, to perform bulk attachment operations simply because of how the email client has chosen to render (display) your received email.


Sure. There was a change in either the default way Apple Mail formats authored emails, or in the implementation of a newer version of the Simple Mail Transfer Protocol (SMTP) Internet standard used to transfer email from Apple Mail to your chosen SMTP email server (going to a Microsoft Exchange email server seems to be the only troublesome link, here), or both; that seems to have triggered the issue that already existed in Microsoft Outlook.


However, there is simply no guarantee that changing the default authoring format, in Apple Mail, will actually solve the issue.


It might, but no guarantee!


(As for Apple changing the implementation of a newer version of the SMTP Internet standard, I highly doubt that Apple will back-out of such a change, simply because Microsoft hasn’t made the transition, yet.)

Nov 19, 2020 1:08 PM in response to Teggerman

When you get back to the office using either Office 365 online or Outlook right click on the photo of the expense report in the email and you can download it. No one denies that; this thread is about the fact that if you email 5 photos you have to do this 5 times with Outlook. But not with Apple mail. Not with Thunderbird. Not with most other email clients. Only with Outlook. What can you conclude from that?

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Email photo as attachment, not embedded, in iOS 14

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