Email photo as attachment, not embedded, in iOS 14

Welcome, 15david, to Apple Support Communities!

Apple is not here. This is a users helping other users, like yourself, community.

Some questions for you:

1. Do you send your authored emails, from Apple Mail, directly to a Microsoft Exchange email server (using SMTP)?
2. Do you use Microsoft Outlook to view your received emails?
3. Is your principle issue about being able to bulk-save the attached files (images, photos, etc.), once you receive them?

This is what Lawrence Finch and I have been telling y’all for quite some time:

Regardless how any given email client may choose to render (display) your received email, all files associated with your email are attachments! Pure and simple.

This is a very old part of the email Internet standards, and is highly unlikely to be changed in the future!

Additionally, as has been well demonstrated—including by way of workarounds—the problem is strictly in any email clients (Microsoft Outlook is the only one that has been demonstrated to have the issue, as far as I know) that refuse to allow you, the user, to perform bulk attachment operations simply because of how the email client has chosen to render (display) your received email.

Sure. There was a change in either the default way Apple Mail formats authored emails, or in the implementation of a newer version of the Simple Mail Transfer Protocol (SMTP) Internet standard used to transfer email from Apple Mail to your chosen SMTP email server (going to a Microsoft Exchange email server seems to be the only troublesome link, here), or both; that seems to have triggered the issue that already existed in Microsoft Outlook.

You are, of course, encouraged to contact Apple and provide your Feedback, such as requesting that you be able to choose plain-text as a default email authoring format, within Apple Mail.

However, there is simply no guarantee that changing the default authoring format, in Apple Mail, will actually solve the issue.

It might, but no guarantee!

(As for Apple changing the implementation of a newer version of the SMTP Internet standard, I highly doubt that Apple will back-out of such a change, simply because Microsoft hasn’t made the transition, yet.)

Welcome, Mystified-OZ, to Apple Support Communities!

Apple is not here. This is a users helping other users, like yourself, community.

Some questions for you:

1. Do you send your authored emails, from Apple Mail, directly to a Microsoft Exchange email server (using SMTP)?
2. Do you use Microsoft Outlook to view your received emails?
3. Is your principle issue about being able to bulk-save the attached files (images, photos, etc.), once you receive them?

This is what Lawrence Finch and I have been telling y’all for quite some time:

Regardless how any given email client may choose to render (display) your received email, all files associated with your email are attachments! Pure and simple.

This is a very old part of the email Internet standards, and is highly unlikely to be changed in the future!

Additionally, as has been well demonstrated—including by way of workarounds—the problem is strictly in any email clients (Microsoft Outlook is the only one that has been demonstrated to have the issue, as far as I know) that refuse to allow you, the user, to perform bulk attachment operations simply because of how the email client has chosen to render (display) your received email.

Sure. There was a change in either the default way Apple Mail formats authored emails, or in the implementation of a newer version of the Simple Mail Transfer Protocol (SMTP) Internet standard used to transfer email from Apple Mail to your chosen SMTP email server (going to a Microsoft Exchange email server seems to be the only troublesome link, here), or both; that seems to have triggered the issue that already existed in Microsoft Outlook.

You are, of course, encouraged to contact Apple and provide your Feedback, such as requesting that you be able to choose plain-text as a default email authoring format, within Apple Mail.

However, there is simply no guarantee that changing the default authoring format, in Apple Mail, will actually solve the issue.

It might, but no guarantee!

(As for Apple changing the implementation of a newer version of the SMTP Internet standard, I highly doubt that Apple will back-out of such a change, simply because Microsoft hasn’t made the transition, yet.)

I really don’t need extra steps and complications in my life . So I have iphone 12 pro with best camera out there but went back to using a dedicated camera and transferring with me wry card now ? WTF

now to make iOS work I have to pump my private photos to some sharing cloud areas first ? No thanks

I suspect that people will move to Samsung in their droves. Now sending from g-mail address to a MS Exchange account has stopped working too! Only g-mail to g-mails maintains the "attachment" format.

Doesn’t that scream that the problem is with Exchange? Let’s see: Apple to Apple mail works as always. Google to Google works as always. Apple to Google works as always. Google to Apple works as always. While it hasn’t been widely discussed, Apple and Google to other mail (e.g., Thunderbird) apparently also work. It’s only going to MS Exchange where there is a problem.

And I’ll bet that Android phones have the same problem. Remember that Android mail is Google also.

Interesting results. The pictures sent by Hotmail from the Huawei are in-line, regardless of the address sent to. The pictures sent by g-mail from the Huawei are attached to the email, again regardless of the address sent to. So does this lend support to the premise that, whilst Apple has made changes in their iOS 14, it seems only MS cannot handle the changes?

I had one of my users bring up this issue and I found out I was experiencing this issue too. I don't use the built in Mail app, I switched over to Outlook app a while back. In testing I found a way to work around it. It involves having no text in the body of the email message. I deleted my signature but you may be able to just delete it when you start a new message, I didn't test that. What I did was open the Mail app and start a new message. I clicked in the body and then the arrow on the upper right part of the keyboard to show the insert picture option. I added my pictures and then selected a recipient and added subject. I added no additional text to the body of the email and then the images showed as attachments on the recipient end. If I opened the camera roll and shared using Mail, it still embedded the images even without putting text in the body. I reported feedback to Apple about having the option of sending as attachments but who knows how far that will go. I am running iOS 14.2 so I'm also not sure of the results on previous versions. Hopefully this helps someone out though.

Again. IT_Support_Kyle, regardless how any given email client may choose to render (display) any given email, all associated files (images, photos, videos, movies, music, audio, etc.) are sent as attachments to the email. Pure and simple.

This is a very old part of the email Internet standards, and is very unlikely to ever be changed.

Apple certainly didn’t change this.

So, asking Apple to provide an option for sending «as attachment» is a “null” request: it is already being done and hasn’t been changed!

However, you could provide a, potentially, more productive request, by asking Apple to provide an option for authoring emails as plain-text, rather than a default of rich-text (which, incidentally, uses HTML, just like webpages).

I must, however, point out that there is simply no guarantee that this will “solve” anything, since it is abundantly clear that the issue(s) is(are) on the Microsoft side (Exchange and/or Outlook).

This is what Lawrence Finch and I have been telling y’all for quite some time, The Ram:

Regardless how any given email client may choose to render (display) your received email, all files associated with your email are attachments! Pure and simple.

This is a very old part of the email Internet standards, and is highly unlikely to be changed in the future!

Additionally, as has been well demonstrated—including by way of workarounds—the problem is strictly in any email clients (Microsoft Outlook is the only one that has been demonstrated to have the issue, as far as I know) that refuse to allow you, the user, to perform bulk attachment operations simply because of how the email client has chosen to render (display) your received email.

Sure. There was a change in either the default way Apple Mail formats authored emails, or in the implementation of a newer version of the Simple Mail Transfer Protocol (SMTP) Internet standard used to transfer email from Apple Mail to your chosen SMTP email server (going to a Microsoft Exchange email server seems to be the only troublesome link, here), or both; that seems to have triggered the issue that already existed in Microsoft Outlook.

Yes. Y’all are encouraged to send Feedback to Apple, via their Feedback webpages, as you have noted.

However, there is simply no guarantee that changing the default authoring format, in Apple Mail, will actually solve the issue.

It might, but no guarantee!

(As for Apple changing the implementation of a newer version of the SMTP Internet standard, I highly doubt that Apple will back-out of such a change, simply because Microsoft hasn’t made the transition, yet.)

Hi All

I use my phone to take photos and then email a batch of photos in 1 email so that the recipient can literally copy them all into a standard windows folder - does this sound familiar ?

I have just tried this on 2 phones and an iPad and this is what has worked for me.

Step 1 - Make sure any email signature is literally just text - I had to delete it all and start add just the basics

Under ios 14 I could not get this to work when sending from an exchange email to another email however, after doing the above in step 1, I then use my icloud email account for sending the attachments it works a treat. Not ideal if you want it to always come from your exchange email but as I only use it for a) quick resize a batch b) dump into an email c) most importantly its quick to save when received this does work for me. I am guessing this is just another way for apple to make it awkward if you use exchange on an iPhone and I will now definitely ask our company to look at Android going forward if Apple are not interested. We have over 10,000 iphones in our company so lets hope they address this bug soon.

This is what Lawrence Finch and I have been telling y’all for quite some time, Martin_Williams:

Regardless how any given email client may choose to render (display) your received email, all files associated with your email are attachments! Pure and simple.

This is a very old part of the email Internet standards, and is highly unlikely to be changed in the future!

Additionally, as has been well demonstrated—including by way of workarounds—the problem is strictly in any email clients (Microsoft Outlook is the only one that has been demonstrated to have the issue, as far as I know) that refuse to allow you, the user, to perform bulk attachment operations simply because of how the email client has chosen to render (display) your received email.

Sure. There was a change in either the default way Apple Mail formats authored emails, or in the implementation of a newer version of the Simple Mail Transfer Protocol (SMTP) Internet standard used to transfer email from Apple Mail to your chosen SMTP email server (going to a Microsoft Exchange email server seems to be the only troublesome link, here), or both; that seems to have triggered the issue that already existed in Microsoft Outlook.

Yes. Y’all are encouraged to send Feedback to Apple, via their Feedback webpages.

However, there is simply no guarantee that changing the default authoring format, in Apple Mail, will actually solve the issue.

It might, but no guarantee!

(As for Apple changing the implementation of a newer version of the SMTP Internet standard, I highly doubt that Apple will back-out of such a change, simply because Microsoft hasn’t made the transition, yet.)

Incidentally, so long as an Android phone tries to send directly to a Microsoft Exchange email server, where the received email will be viewed by a Microsoft Outlook email client, you will, as best we’ve seen, experience the same issue.

Embedded email

Hi,

Could you please advise a work around for email to added as an attachment - previous work around > to go phone gallery > select photo > send via mail but this no longer working.

Do we know if apple to launch another update to allow us to send photo via email as an attachment.

That still works for me. Select a photo, tap the Share icon (the square with an up arrow) tap Mail and it will attach the photo to a new email message.

Or start an email, hold your finger in the body of the email and a horizontal menu with appear. Tap the arrow at the right end, then Insert Photo or Video.

And, has been discussed over and over and over and over and over in this thread ALL photos in an email are attachments, whether they are displayed in line or not. Some receiving clients don’t give you a way to download more than one at a time, but that’s a failing of the receiving client.

Mystified-OZ wrote:

We don’t need work arounds. We just need it to work as expected and has worked since iphone hit market . No excuses

Unfortunately, Mystified-OZ, since the actual issue is in a third party application (Microsoft’s, in this case), Apple has no control in making a third party application «work as expected», regardless whether such «has worked since [the] iphone[sic] hit [the] market».

Of course, you, and others, could do something constructive to help the situation by contacting the third party developer (Microsoft, in this case) and letting them know that y’all want them to fix their software «No excuses».

Hi all, despite what you all are saying I have just purchased an Android phone, connected it to my exchange server. I took a number of photos and emailed them to myself and it works a treat when I check on outlook, the photos are not embedded and come through as attachments.

Dont care what you all say but I am happy to share additional info but as for saying it’s all Microsoft seems untrue.