Youtube app not playing 2160p resolution videos

Hi,


I am unable to play 2160p resolution videos on my ipad after updating to ipados14.


I had gone in the settings - Safari - Advances - Experimental features and turned on WebRtc VP9 Codec,

but then also i am unable to view videos in 2160p, where as after doing the same procedure on my iphone 11 pro max, i am able to view videos in 2160p.


Please Help.

iPad Pro 11-inch Wi-Fi, Cellular

Posted on Sep 17, 2020 10:10 PM

Reply
1 reply

Sep 22, 2020 7:10 AM in response to princebhandari

Hey there princebhandari,


We see that you are having some difficulties with playing 2160p resolution videos while using the YouTube app on your 11-inch iPad Pro. We would love to assist you with resolving this issue.


We have some steps for you to troubleshoot this issue:


  1. Open the YouTube app on your iPhone or iPad
  2. Start playing a video and tap the screen, choose the vertical three-dot “More” icon in the top-right corner
  3. Tap Quality
  4. To watch in 4K, pick 2160p when available


Hope these steps help!


Take care.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Youtube app not playing 2160p resolution videos

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.