Animoji/memoji not working.

Hello Cherrub,

It looks like you're experiencing an issue with your Face tracking failing when you're trying to use your Animoji. If we haven't captured the issue completely, please feel free to correct us.

A great place to start would be to force quit your messages application and restart your device to see if the issue persists.

• For guidance on how to force quit an application: How to force an app to close on your iPhone, iPad, or iPod touch.
• For guidance on how to restart your iPhone refer to: Restart your iPhone.

Please feel free to keep us updated on your progress.

Be well!

Same here. The face tracking within my messages app is not working, but it is working, plus the Memoji feature on Clips and in the camera app (face tracking via Potrsit mode). Frustrated.

What's going on Apple??

I’ve had the same problem since the update. Mine started randomly working again last night. However, I went to use it a few moments ago and it has stopped working again. I’ve noticed it is also affecting my Face ID. Hopefully Apple fixes it soon.

Same thing is not working for me today. Same message. Yes, I force-closed the app. Yes, I reset the phone. And this is a new phone that I set up as a new phone.

(I don't know why it says 'HomePod' up there. Clearly this is about my iPhone 12 Pro.)

My phone randomly started letting it work how weird.

I tried both but it didn’t work.

I’m having the same issue. I think it has something to do with the new update because I didn’t have the issuer until I updated.

I’m having the same issue. Anyone figured out a resolution?

I think so too, hope they’ll fix it soon

Doesn’t work

Has anyone got an answer for this?