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Animoji not working

I just upgraded my iPhone 12 Pro Max to the iPhone 13 Pro Max and I’m running into numerous bugs. The straw that kind of broke the camel’s back for me is issues with the Animoji’s. It does not work, then it gives me a message saying, “Face tracking failed” and tells me to “tap to retry”. When I do that nothing happens. Please help.

iPhone 13 Pro Max

Posted on Oct 20, 2021 4:15 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 20, 2021 4:41 PM

shurwynaut Said:

"Animoji not working: I just upgraded my iPhone 12 Pro Max to the iPhone 13 Pro Max and I’m running into numerous bugs. The straw that kind of broke the camel’s back for me is issues with the Animoji’s. It does not work, then it gives me a message saying, “Face tracking failed” and tells me to “tap to retry”. When I do that nothing happens. Please help."

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Report this to Apple:

Do your Part: Let Apple know what has occurred - Apple won't get back to you directly, but the more feedback they receive on this, the more they will know what bugs are occurring and what needs to be fixed.

How to Give Feedback:

  1. Go Here: Feedback - iPhone - Apple
  2. Select: "Bug Report" for "Feedback Type"
  3. Comment: on when you came across this issue, and how you have troubleshot it thus far
  4. Proceed from there as necessary
3 replies
Question marked as Top-ranking reply

Oct 20, 2021 4:41 PM in response to shurwynaut

shurwynaut Said:

"Animoji not working: I just upgraded my iPhone 12 Pro Max to the iPhone 13 Pro Max and I’m running into numerous bugs. The straw that kind of broke the camel’s back for me is issues with the Animoji’s. It does not work, then it gives me a message saying, “Face tracking failed” and tells me to “tap to retry”. When I do that nothing happens. Please help."

-------


Report this to Apple:

Do your Part: Let Apple know what has occurred - Apple won't get back to you directly, but the more feedback they receive on this, the more they will know what bugs are occurring and what needs to be fixed.

How to Give Feedback:

  1. Go Here: Feedback - iPhone - Apple
  2. Select: "Bug Report" for "Feedback Type"
  3. Comment: on when you came across this issue, and how you have troubleshot it thus far
  4. Proceed from there as necessary

Animoji not working

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