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User profile for user: Kw_23
Kw_23 Author
User level: Level 1
5 points

iCloud Storage Not Working

When I try to buy storage it says can’t connect to iCloud. What do I do?

iPhone 7 Plus, iOS 13

Posted on Sep 18, 2020 10:24 AM

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User profile for user: Eric Root
Eric Root
User level: Level 10
684,591 points

Posted on Sep 18, 2020 12:11 PM

Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch         


Try a forced restart.


Reset Device.      


If necessary


Hard reset.        


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      


Backup - Restore your device from an iCloud or iTunes backup.      

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User profile for user: Eric Root
Eric Root
User level: Level 10
684,591 points

Sep 18, 2020 12:11 PM in response to Kw_23

Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch         


Try a forced restart.


Reset Device.      


If necessary


Hard reset.        


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      


Backup - Restore your device from an iCloud or iTunes backup.      

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iCloud Storage Not Working

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