Maildrop not working

Thx for your reply.

Yes, those are two things I forgot to mention that I had tried. It is system wide as a new test admin account had the same issue on a fresh Mail account setup, and Safe Mode made no difference.

Sorry I missed those.

Yes, I am using AVG antivirus, although I have been running that for years w/o issue when the maildrop was working fine. I also have had a vpn installed for years, but it hasn't been active for most of a year. No cleaning apps.

Maildrop worked up to 2 weeks ago or so, but I can't relate a specific event other than a security upgrade from Apple as relating vaguely to that timing. It is like the maildrop option has been turned off or is not being recognized as an option when sending. Can the maildrop option message be reset via terminal commands? Also, no other apps have been added since MD stopped being recognized by Mail

I will run etrecheck on my primary and other test admin user and advise.

They are on my drive. I have done a zipped file, loose photos and other file types sent to another gmail address, and I have tried iCloud and gmail mail accounts and the smtp accounts that were set up with those accounts. All regular size mail is working with those accounts, just Maildrop seems to get blocked/stopped/not sent.

Thx; Rick

Thanks for all the toys. I will keep working on it. Hopefully someone else will have ideas.

Cheers!!

s/b Thanks for all the trys - good old spell check!

BDAqua...Did my paste to pastebin work for you? If not, it is posted below. It still seems to me that although regular size mail is working, large attachments are recognized that they are too large to send, and the system tries to launch Maildrop, but either it is not launching properly, or not connecting to the iCloud server. It then asks to try another outgoing SMTP server, which never works. After it fails to send, the reported file size shown in the mail doc then becomes just the size of the text content without attachment, as if the system recognizes that Maildrop has been triggered, but the file never gets to the MD server on iCloud.

Hi BDAqua,

Thanks for your suggestions.

I had already uninstalled AVG, but I took the extra step of doing a find on every visible and hidden file re AVG and deleted all. I also took out every Launch agent and Daemon above, plus a few more I questioned, plus a bunch of Mail prefs, caches, and still my maildrop isn't working on any account. I also had a few remnant files from other antivirus and I removed all traces of them as well. I went through my Main library and my user library and archived (to hide their effect on the app), then dumped any other files I thought might cause an issue. I systematically tried over 50 files and folders loosely or closely related to Mail without change. My next step is to archive my entire mail file plus accounts and start completely fresh (although I also did an archive/delete of all my user accounts and set up new ones, and this did not work either. One thing I did note though, is that I created a 3rd new admin user, and this did send the attachment via iCloud, so the issue has to be in my user account somewhere.

Thanks for your thoughts and ideas. It's a bit of a head scratcher, and I am just going to keep plugging at this until it is resolved!

Cheers!

Hi again BDAqua,

Following on from your email, this is what I am down to with the Terminal command you advised. BTW, what I did find is that Carbon Copy created a _CCCsafetynet file on my drive which I eliminated because it created duplicates of some files so the system might have been checking out the wrong location. There are two directory files that are resistant to any attempts to force delete from trash. In any case, my Mail will still not send Maildrop files, but on the bright side, my Mac is "cleaner" to this point! BTW, after deleting the CCC file, I did a safe mode start, and reinstalled the OS just in case an important file was lost with the deletions.

I hope you can add some more insight to my stubborn issue once you check the attached report.

Thx; Rick

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