Updated to iOS 14 and now mail sends from wrong email address

The only way I found to rectify this was to log into the iCloud web interface and in Mail Settings/Preferences/Accounts - disable, not delete, the alias accounts. This of course, means that you cannot receive mail sent to this alias -- but it does stop IOS 14 from using it to send mail. A fix in needed in IOS.

I have the same problem. The Apple mail client is completely useless after the iOS 14 update. I can not use it on any device with iOS 14 installed.

The Apple mail client will send using one alias on my iPad and a different alias on my iPhone. I have both Apple mail clients setup the same way on both devices.

I hope an update comes fast as I use both my devices for business.

Richard Shafer

CBDWholesaleCollab.com

Need a New Career or an Income Boost? Free Reseller Account Available Now!

Hello Apple

You need to fix this problem quickly. The main reason I use my iPhone XS and iPad Pro is for email. If I now can’t tell which email address my mail client will send from then I can’t continue to use it. It is not unusual for a user to want to select an alias email address to send from.

Thanks for the tip but my email service provider is not Apple iCloud. The settings on my email service provider (Zoho mail) are set to allow alias sending (unchanged from using iOS 13). I have now downloaded the Zoho mail app for iOS which works fine. It’s unacceptable for Apple to ship a new iOS with such fundamental bugs in it.

Right... of course. I have a few iCloud aliases that I +ONLY+ use for receiving, near-junk, etc. So the above solution works as a temporary fix, but only in cases like mine. And you HAVE to do per iOS device. Had to set it both on my iPhone and my iPad. Unbelievable that it is broken like this. Such a basic thing. Worries be a bit how few people seem to report this alias problem! Which is why I went looking to try to solve it on my own. iOS 14 mail was always forcing a FROM to one of my aliases... and not even including my name. iOS 14 is very buggy. Have enountered lots of little things but this one is the worst. iOS 14 Weather was telling me my Drizzle is will end in -239 minutes. Minus minutes... must be a new thing. ;-)

I’ve noticed the same problem since updating to iOS 14 too. A pop3 set up on iPhone, imap on iPad and same result. The email is not sent from the address you select in the ‘from’ field but one of the other aliases.

Like one of the other users notes, if sent from alias C for example, the email is actually sent from alias B.

Just updated to iOS 14.0.1 and the issue remains. :(

I contacted Apple Support yesterday and the representative who I spoke with indicated that it is a known issue and he added my case to the growing number of people with the same issue. He recorded the serial number of my iPhone X to my case number.

I’m having the exact same problem, on both my iPhone 11 Pro w/ iOS 14.0.1 and my iPad Pro w/ iPadOS 14.0.1.

I have 5 aliases, 1 of which is set to be the default for sending mails. Note that all 5 aliases point to a single IMAP account I have with provider LuxSci.com. Since updating iOS and iPadOS from 13.7 to 14, each and every outgoing email mysteriously selects a FROM address that differs from the one I set it to use.

So the problem has nothing to do with iCloud Mail; it’s solely a bug in the new OS versions.

This bug makes sending email from my phone and iPad virtually unusable, as I need to have control over the FROM address that recipients see.

I have just discovered this problem too. I sent an email (gmail using aliases using iOS 14 mail app) to someone yesterday and just by chance looked in my sent mail and found it had used an alias that I only ever use for particularly important purposes such as banking. Much testing showed me that whichever alias I select for sending, a different one is used. I deleted one of my three aliases in the mail settings, and then found that whicever alias I used to send a test email, the other one is selected, but there is no indication that a different alias is being used until it's too late. Since I use these remaining two aliases all the time for emails, I'm reverting to my less favourite app, Gmail, for the time being.

The problem is worse than we think. Last night I used the Messages app to send myself a link to a newspaper article from my iPhone. I received the message but it appeared to have been sent by someone else in my address book, not by me. I just sent myself another message to check and the same thing happened. It would be interesting to see if this error could be confirmed by anyone else.

I have a similar issue with different iCloud alias email address are not send and showing the correct email that was chosen. For every reply I have to keep selecting the correct alias and it still won’t work. I’ve double checked settings on iCloud using my Mac and still having the issue.

The only reliable workaround I've found is to send mail to myself on the alias I want to use and then forward. If there is a way to automate this I haven't yet worked it out.

Unless... set the subject to be the address you want to send to,

use automator to take the subject and put it in the to field, strip out the forwarded message part and the original message headers, decrease the quote level.

I'm sure someone can tell me why that won't work (apart from there now being no subject).

omg im happy to have found this issue because I am having the exact same problem. I did a screen record and sent to apple after they created a case for me. this just started happening to me today ( 9-30-2020) and I thought it was due to the iCloud crash the day before. sad it's happening to you but happy at the same time. im using an phone SE, latest version.

This is also discussed in this question: https://discussions.apple.com/thread/251850797

Problem is observed when using Mail app and aliases/send-only address/alternate address. Observed separately with various mail providers (Google, Yahoo, iCloud). Is repeatable (i.e. removing the alternate addresses and re-adding does not fix the problem).

By the way, yes, you can turn off the alias addresses and keep only one and it will behave correctly (but at a loss of function since you cannot select the address you want).

Also it seems that the mapping from displayed address to actual address is wrong, but repeatable. So you could remember that selecting Address A actually selects Address B and so on. But, that sounds painful.