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If email is directed to my junk folder, even though the senders address is in my contacts, how can I resolve the issue?

If email is directed to my junk folder, even though the senders address is in my contacts, how can I resolve the issue?

iMac 27″, macOS 10.15

Posted on Sep 18, 2020 1:54 PM

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Question marked as Top-ranking reply

Posted on Sep 18, 2020 2:02 PM

Check if you have a Rules if this the sender's message(s) qualify to the Rule. Or, in Junk Mail folder, mark the message as Not Junk. It will learn over time

4 replies

If email is directed to my junk folder, even though the senders address is in my contacts, how can I resolve the issue?

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