Apple TV

If you can't set up your Apple TV or see an error message

If your Apple TV stops responding during setup, unplug your Apple TV from power, then plug it back in.

If you can't get past a screen during setup, try connecting your Apple TV to a different Wi-Fi network, like a personal hotspot from your phone. After setup is complete, go to Settings on your Apple TV and connect to your home Wi-Fi network.

If you have other issues, contact Apple Support.

Set up your Apple TV - Apple Support

If you are new to the Siri Remote, then you may want to become more familiar with its unique operation:

Use your Siri Remote with your Apple TV - Apple Support

- Swipe over the touch surface to highlight one of the options, or lightly tab near the sides for 1-step increments.

- Deep-press (to an audible click) the center of the touch surface, to confirm a selection.

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