Apple TV freezing after update

Did fix the green pixelation issue too?

Pardon the typo! Did it fix* the green pixelation issue?

Apple depends on China for 25% of its business let alone manufacturing. So why the F would they bother tp fix a bug that seems to only effect North America!!!!

This is extremely bad on Apple’s part. I eventually resorted to downgrading to the previous version. This was especially troublesome as I no longer have the original remote so the setup was painful and time consuming. However, despite disabling automatic updates, it has somehow updated itself back to the latest buggy 7.6 (8130) version. Prior to this it would periodically prompt us to upgrade and we had to continually select to update later. I couldn’t find anyway to avoid this prompt. I can only guess that as the default option was to update or enable automatic updates that this has been inadvertently selected whilst the tv was on a different hdmi input. So just a warning to anyone that does downgrade, be wary of it updating itself again.

This kind of behaviour and the fact that Apple refuses to acknowledge the bug or provide a fix, really puts me off buying more apple devices, which is a pity as we have many. I think we will use an alternative manufacturer from now.

Apple need to fix this bug! It has been too long already! It gives the (I hope wrong) impression that Apple is doing this to force you to upgrade to a 4th generation Apple TV. I rarely complain about Apple, but this time, its bad!

Sent my Apple 3rd generation, back to CEX and bought a 4th generation and all working no problems now, but it’s still bad what they’ve done. Fix it  these machines are a lot of money to just stop functioning properly.

Hi Andrew,

Thanks for the thorough explanation. I've been an Apple fan forever so these kinds of happenings surprise me hugely. I guess what happened here is just an unfortunate coincidence, and as you mentioned, not a priority for Apple. I feel relieved knowing what actually happened. I'll downgrade to 7.5 as many users have. Thanks again for taking the time!

No, it did not fix it. The green pixelation issue remains after the update.

Here is my experience this year:

Version 7.5: no green pixelation issue, but some rare videos instantly reboot the device.

Upgrade to version 7.6: introduced the YouTube crash on pause.

Revert to version 7.5: fixed the YouTube crash, but noticed the green pixelation issue. No more rare videos crashing though.

Second Update to version 7.6: YouTube crash i back and the green pixelation issue is back.

Second revert to version 7.5: YouTube crash is gone, but the green pixelation issue remains.

Final Upgrade to version 7.6.2: YouTube pause crash is fixed, but the pixelation issue remains and some rare videos instantly reboot the device.

So, overall we are not even back to where we were before this whole madness started!

The result of the investigation is that unlike the last time, this time Steve Jobs is dead, so they can't bring him in so he can make them once again the greatest company in the world.