WatchOS7 update problems

My series 3 completed an auto update overnight to Watch OS7. Today it has shut itself down at least 3 times, locked itself while on my wrist about 4 times, failed to load complications on multiple faces (weather, activity rings, date etc), disconnected from my phone at least twice. It has also dropped to less than 50% battery in about 8 hours, normally it is still in the 80’s. Is anyone else having these issues? This has been the buggiest upgrade I have seen.


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Apple Watch

Posted on Sep 18, 2020 10:42 PM

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Posted on Oct 5, 2020 7:41 AM

Here's another update to my Series 3 OS7 issues & troubleshooting. I'm having the frequent reset issues like others on here, using an xR and a Series 3 Nike Edition on OS7.


  • Did a phone-free reset (set watch on charger, hold side button until power options appear, hold crown until "factory reset" options appear), and after resetting I set the watch up as new device. It loaded with OS7 and then had to update to 7.0.1 again. After doing this, I was able to go 24 hours+ without the apple logo appearing.
  • Changed the watch face from the default, which for some reason was the last Activity face, the one that's predominantly text-based, to a simpler Numerals face with no additional complications added to it. That has seemingly increased stability as well.


By clearing out anything hung up in the watch (phone-free reset with new device setup) and by removing any additional stressors on the hardware (no complications, simple display) I've increased device stability. The more I play with it and observe responses, I think the Series 3 is running into hardware limitations that Apple doesn't want to disclose/didn't properly account for. I say that based on the following observations:


  • These aren't full-on hard resets. The numeric passcode is never required. It's almost as if the watch is resetting a smaller component and throws the apple logo up while it does it. Maybe it's just clearing the cache repeatedly?
  • My xR is on iOS 14 and—simultaneous to the numerous watchOS7 issues—I noticed my phone was having bluetooth issues. It would show a connection to other devices, but it would not allow any interaction. So, it would show a connection to my earbuds but audio would play through the phone speaker. It showed a connection to my Echo Auto, but audio would come through the phone speaker only and the Echo Auto could not detect the phone. Had to unpair/disconnect everything and reconnect to restore. I wonder if the watch doesn't offload/dump some memory overflow/processing tasks to the phone when busy, and is having difficulty syncing to the phone via bluetooth, and that's causing the apple logos?
  • I have hit the side button several times to find the same group of apps (Messaging, Music, Activity) running in the background, even though I've never activated them. If it's pulling default apps to run in the background, that could be unnecessarily tasking the watch and causing memory issues.


I'm not so sure that what we're experiencing isn't due to syncing issues and/or hardware limitations & memory issues that Apple doesn't want to admit to.

695 replies

Oct 9, 2020 10:05 PM in response to Tjay64

Same here, Series 3 just purchased a month ago and then it automatically

upgraded to iOS7. I’m going to receive a call tomorrow from Apple for checkup,

but after reading all the post I’ll just wait for a Fix that hopefully will come

soon. If not will return to store and forget about Apple Watch. This seems

like the battery issue with iPhone 6 to get us into purchasing newer model......

Oct 11, 2020 11:09 AM in response to porter5555

I am comforted to see that I’m not alone in this. I even called Apple support and the 2nd tier support person automatically suggested that it’s a hardware issue, that she has a similar model and that she didn’t run into a similar problem and it’s probably me dropping the watch. And since I’m out of warranty, then the repair is going to be on me.


Extremely disappointed with this approach. If an Apple moderator is listening, maybe you can review your team training procedures so that you don’t put it on the customer’s back first prior to even understanding what the problem is.



Oct 11, 2020 1:14 PM in response to Tjay64

This is really getting old. My Apple Watch 3 is rebooting or locking multiple times whenever I'm away from WiFi. So when I'm out driving or shopping, the watch is useless to me, during those times I rely on it. It makes using Apple Pay unreliable, map directions unreliable, keeping up with text messages, even seeing the time, all totally unreliable while I'm away from my house. The reboots take upwards of 10 minutes to finish. The constant lock outs are so frustrating.


Very disappointing that Apple released such an unstable update for the Watch 3. Why haven't they made any announcements or at least acknowledging the issue? My watch is almost worthless now, those times I have learned to depend on it.

Oct 11, 2020 2:52 PM in response to Tjay64

I am highly disappointed in Apple right now with the WatchOS7 update. They should have tested this OS with older series watches thoroughly before releasing this OS update. Or they should have earned older series owners that their watch could not support this update. I find it very hard to believe they didn’t know about all these bugs. If Apple didn’t know about these bugs then their Software Quality Analysts are missing the Mark. My watch randomly reboots multiple times per day. I’m loved my Apple Watch before this release and now highly disappointed. Shame on you Apple and you also knew we cannot revert back to the old OS.

Oct 11, 2020 6:54 PM in response to Tjay64

I was about to chuck my watch against the wall because of this HORRIBLE HORRIBLE upgrade until I saw this discussion. Steve J has got to be rolling over in his grave. My watch bricks all the time, reboots, freezes, loses connection to my iPhone, won’t properly pay with Apple Pay... just freaking awful. Whatever happened with quality control, Apple? This is not an isolated incident, but

affects a ton of us. Shameful what’s become of my Apple.

Oct 14, 2020 8:09 AM in response to Tjay64

I'm glad to see I'm not the only one! My Watch worked great before the update— I charged almost every other day! Now, I can't track my activities or sleep... or even tell what time it is, since I get the clock "loading" icon more than half the time I check the watch. I have to keep it on the charger at least twice in a day, and sometimes it doesn't even start up again for an hour or so. SOOOO FRUSTRATING to spend good money on a watch that Apple practically BROKE with software!!! I hope it's fixed soon.

Oct 16, 2020 7:13 AM in response to Tjay64

Updated to 7.1 beta 3 overnight. Too early to know if this will help. I may have to wait a day or two to make an assessment. I sometimes go all day and only have one reboot. Other days I have at least 3 or 4. No clear associations, but it does appear that leaving home may be a trigger of sorts. I never reboot immediately after leaving home but usually an hour or more later. On the other hand, I have had days when I am in and out of my home several times without a reboot. My last auto reboot was yesterday while I was driving to the grocery store.


Has anyone yet had enough experience with the beta 3 to give us follow up?

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WatchOS7 update problems

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