WatchOS7 update problems

My series 3 completed an auto update overnight to Watch OS7. Today it has shut itself down at least 3 times, locked itself while on my wrist about 4 times, failed to load complications on multiple faces (weather, activity rings, date etc), disconnected from my phone at least twice. It has also dropped to less than 50% battery in about 8 hours, normally it is still in the 80’s. Is anyone else having these issues? This has been the buggiest upgrade I have seen.


[Re-Titled by Moderator]

Apple Watch

Posted on Sep 18, 2020 10:42 PM

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Posted on Oct 5, 2020 7:41 AM

Here's another update to my Series 3 OS7 issues & troubleshooting. I'm having the frequent reset issues like others on here, using an xR and a Series 3 Nike Edition on OS7.


  • Did a phone-free reset (set watch on charger, hold side button until power options appear, hold crown until "factory reset" options appear), and after resetting I set the watch up as new device. It loaded with OS7 and then had to update to 7.0.1 again. After doing this, I was able to go 24 hours+ without the apple logo appearing.
  • Changed the watch face from the default, which for some reason was the last Activity face, the one that's predominantly text-based, to a simpler Numerals face with no additional complications added to it. That has seemingly increased stability as well.


By clearing out anything hung up in the watch (phone-free reset with new device setup) and by removing any additional stressors on the hardware (no complications, simple display) I've increased device stability. The more I play with it and observe responses, I think the Series 3 is running into hardware limitations that Apple doesn't want to disclose/didn't properly account for. I say that based on the following observations:


  • These aren't full-on hard resets. The numeric passcode is never required. It's almost as if the watch is resetting a smaller component and throws the apple logo up while it does it. Maybe it's just clearing the cache repeatedly?
  • My xR is on iOS 14 and—simultaneous to the numerous watchOS7 issues—I noticed my phone was having bluetooth issues. It would show a connection to other devices, but it would not allow any interaction. So, it would show a connection to my earbuds but audio would play through the phone speaker. It showed a connection to my Echo Auto, but audio would come through the phone speaker only and the Echo Auto could not detect the phone. Had to unpair/disconnect everything and reconnect to restore. I wonder if the watch doesn't offload/dump some memory overflow/processing tasks to the phone when busy, and is having difficulty syncing to the phone via bluetooth, and that's causing the apple logos?
  • I have hit the side button several times to find the same group of apps (Messaging, Music, Activity) running in the background, even though I've never activated them. If it's pulling default apps to run in the background, that could be unnecessarily tasking the watch and causing memory issues.


I'm not so sure that what we're experiencing isn't due to syncing issues and/or hardware limitations & memory issues that Apple doesn't want to admit to.

695 replies

Oct 5, 2020 11:57 AM in response to kclerico2000

Yes, there is a very good chance this will resolve your issues. Keep in mind, if you are running lots of applications and complications on your watch, one or more of them could be causing additional issues. This fix will at least get your watch working again, and not rebooting several times per day. If you continue to have issues, then start removing apps and/or complications.

Oct 6, 2020 12:39 PM in response to sn893

I don’t see Apple doing anything lol. I’m actually laughing at how terrible they are. To think I swore by their products. I had to fight and argue for my out of warranty s3 to be sent out without the flat rate. Thankfully my senior rep was helpful. If the replacement watch arrives, I’ll be avoiding all updates and praying that my replacement has watchOS 6

Oct 7, 2020 10:13 AM in response to peterfromtelford

Yes. With each of my several contacts with Apple support I tried to indicate how wide spread the problem is by referencing the large number of posts on this forum. Each time they claimed ignorance of the issue. And those encounters were all more than two weeks into this mess. How is it possible that none of them were aware of this issue? At the very least Apple should have informed these people what is going on and how to deal with it. Or perhaps this is how they were instructed to respond—denial!

Oct 7, 2020 11:05 AM in response to Tjay64

Interesting point I’ve just noticed is that my watch wasn’t ringing while I was at work. Went on vacation for a week with no problems (as far as the ringing went) back to work now and the problem returned... possibly a wifi connectivity issue? I’m not sure however all I can say is that (and this really hurts to admit) but I am disappointed with apple’s recent ball dropping with their system updates. The beauty of the Apple experience was the simplicity that it “just works”. Let’s get back to basics apple. First make it work then worry about the fancy tricks. Because otherwise I just have an expensive time piece. 😢

Oct 8, 2020 1:05 PM in response to ezequiel182

Im officially losing my mind. Countless hours of diagnosing and talking to senior advisors till they cover the out of warranty flat rate repair.... only to get this message when it arrives to Apple . Man. I actually hate Apple more than anything right now. My mental health at this point is like in serious jeopardy.


why man... just why. Just downgrade my watch



[Edited by Moderator]

Oct 8, 2020 1:14 PM in response to Joez248

Im officially losing my mind. Countless hours of diagnosing and talking to senior advisors till they cover the out of warranty flat rate repair.... only to get this message when it arrives to Apple . Man. I actually hate Apple more than anything right now. My mental health at this point is like in serious jeopardy.


why man... just why. Just downgrade my watch And keep your update

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