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WatchOS7 update problems

My series 3 completed an auto update overnight to Watch OS7. Today it has shut itself down at least 3 times, locked itself while on my wrist about 4 times, failed to load complications on multiple faces (weather, activity rings, date etc), disconnected from my phone at least twice. It has also dropped to less than 50% battery in about 8 hours, normally it is still in the 80’s. Is anyone else having these issues? This has been the buggiest upgrade I have seen.


[Re-Titled by Moderator]

Apple Watch

Posted on Sep 18, 2020 10:42 PM

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Posted on Oct 2, 2020 7:23 PM

Hi everyone, I just dropped off my MacBook Pro for warranty service and asked the "Genius" who was helping me about the

Watch OS7 7.01 Software Problem.... He actually acknowledged the issue and said they were working on a fix for the next Software update release....

695 replies

Oct 7, 2020 10:13 AM in response to peterfromtelford

Yes. With each of my several contacts with Apple support I tried to indicate how wide spread the problem is by referencing the large number of posts on this forum. Each time they claimed ignorance of the issue. And those encounters were all more than two weeks into this mess. How is it possible that none of them were aware of this issue? At the very least Apple should have informed these people what is going on and how to deal with it. Or perhaps this is how they were instructed to respond—denial!

Oct 7, 2020 11:05 AM in response to Tjay64

Interesting point I’ve just noticed is that my watch wasn’t ringing while I was at work. Went on vacation for a week with no problems (as far as the ringing went) back to work now and the problem returned... possibly a wifi connectivity issue? I’m not sure however all I can say is that (and this really hurts to admit) but I am disappointed with apple’s recent ball dropping with their system updates. The beauty of the Apple experience was the simplicity that it “just works”. Let’s get back to basics apple. First make it work then worry about the fancy tricks. Because otherwise I just have an expensive time piece. 😢

Oct 8, 2020 6:33 AM in response to Tjay64

Well, I had the same problem after installing iOs7/ 7.0.1 and spoke with apple support several times. After unpairing the phone, setting as new phone, installing from back up and other recommended fixes nothing happened so, they asked me to send them the watch (series 3) that they will fix it. They received the watch and sent it back to me the next day saying that they couldn't replicate the rebooting issue. People, this doesn't happen all day, it happens through the day. So, I paired the watch to my iPhone SE and thought it may be fine but NO, yesterday it rebooted itself again and this time it took a little longer to reboot than before. I am not sure what is going on with Apple support that just decided to send the watch back without even trying to fix the issue. I purchased the watch about 2 months ago and expected for them to either get the issue resolve or send me a new watch. That was wishful thinking. I am very disappointed with Apple support at this time.

Oct 8, 2020 1:14 PM in response to Joez248

Im officially losing my mind. Countless hours of diagnosing and talking to senior advisors till they cover the out of warranty flat rate repair.... only to get this message when it arrives to Apple . Man. I actually hate Apple more than anything right now. My mental health at this point is like in serious jeopardy.


why man... just why. Just downgrade my watch And keep your update

Oct 9, 2020 6:34 AM in response to Tjay64

I'm having some of these issues. Multiple reboots per day. However, it doesn't crash at home, I've only observed crashes while I'm driving, and I've seen it multiple times in the same location, a spot I know has very weak cel service? Perhaps something to do with switching cel towers?

I have a series 3 w/ LTE, but I don't have it configured for an LTE service (I only bought this model to get the extra memory capacity).

Oct 9, 2020 10:05 PM in response to Tjay64

Same here, Series 3 just purchased a month ago and then it automatically

upgraded to iOS7. I’m going to receive a call tomorrow from Apple for checkup,

but after reading all the post I’ll just wait for a Fix that hopefully will come

soon. If not will return to store and forget about Apple Watch. This seems

like the battery issue with iPhone 6 to get us into purchasing newer model......

Oct 10, 2020 1:36 AM in response to Tjay64

My series 3 has the same problem. Resets from time to time. My iPhone ( SE ) also had some problems with v14 ( screen freezes, wifi problems, apps shuts down on background ). I did not learn from V13 upgrade earlier this year. Apple is not testing this releases enough, more than anything it looks like they are relying on us to do the QA job.

From now on I will stay 1 version behind to be safe.

Oct 10, 2020 1:46 AM in response to Tjay64

Mine is rebooting at least 4 times a day. I took it to the store because i thought it was broken. They charged me 25 dolars to fix it and they didnt do anything to the watch at all. Supposedly they fixed the software but its just as bad as before and now they scammed me at the store and i have a non working watch under warranty.

Oct 10, 2020 6:02 AM in response to Tjay64

Hi to everybody,


the same issue for me. Apple watch 3 cellular, until OS7 everything was fine for more then a two years. The very day I updated it to OS7 it starting to reboot itself up to 4 times per day, sometimes twice in less then half an hour. Also, with OS7 there was heavy battery draining issue, but with OS7.01 I can say (so far) that it seems like draining normal again. However, the watch rebooted itself half an hour ago again, and it is uselles for almost 3 weeks now, because you'll never know when it will happen, and I can not use it at least for trainnings any more. Not even to mention, that on my job, where it is everything about the minutes, when I look what is the time I just see black screen (totally shut down) or apple logo (rebooting).


Uselles watch at the moment!

WatchOS7 update problems

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