WatchOS7 update problems

My series 3 completed an auto update overnight to Watch OS7. Today it has shut itself down at least 3 times, locked itself while on my wrist about 4 times, failed to load complications on multiple faces (weather, activity rings, date etc), disconnected from my phone at least twice. It has also dropped to less than 50% battery in about 8 hours, normally it is still in the 80’s. Is anyone else having these issues? This has been the buggiest upgrade I have seen.


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Apple Watch

Posted on Sep 18, 2020 10:42 PM

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Posted on Oct 5, 2020 7:41 AM

Here's another update to my Series 3 OS7 issues & troubleshooting. I'm having the frequent reset issues like others on here, using an xR and a Series 3 Nike Edition on OS7.


  • Did a phone-free reset (set watch on charger, hold side button until power options appear, hold crown until "factory reset" options appear), and after resetting I set the watch up as new device. It loaded with OS7 and then had to update to 7.0.1 again. After doing this, I was able to go 24 hours+ without the apple logo appearing.
  • Changed the watch face from the default, which for some reason was the last Activity face, the one that's predominantly text-based, to a simpler Numerals face with no additional complications added to it. That has seemingly increased stability as well.


By clearing out anything hung up in the watch (phone-free reset with new device setup) and by removing any additional stressors on the hardware (no complications, simple display) I've increased device stability. The more I play with it and observe responses, I think the Series 3 is running into hardware limitations that Apple doesn't want to disclose/didn't properly account for. I say that based on the following observations:


  • These aren't full-on hard resets. The numeric passcode is never required. It's almost as if the watch is resetting a smaller component and throws the apple logo up while it does it. Maybe it's just clearing the cache repeatedly?
  • My xR is on iOS 14 and—simultaneous to the numerous watchOS7 issues—I noticed my phone was having bluetooth issues. It would show a connection to other devices, but it would not allow any interaction. So, it would show a connection to my earbuds but audio would play through the phone speaker. It showed a connection to my Echo Auto, but audio would come through the phone speaker only and the Echo Auto could not detect the phone. Had to unpair/disconnect everything and reconnect to restore. I wonder if the watch doesn't offload/dump some memory overflow/processing tasks to the phone when busy, and is having difficulty syncing to the phone via bluetooth, and that's causing the apple logos?
  • I have hit the side button several times to find the same group of apps (Messaging, Music, Activity) running in the background, even though I've never activated them. If it's pulling default apps to run in the background, that could be unnecessarily tasking the watch and causing memory issues.


I'm not so sure that what we're experiencing isn't due to syncing issues and/or hardware limitations & memory issues that Apple doesn't want to admit to.

695 replies

Oct 1, 2020 10:21 AM in response to tahaxdlela

My watch is doing the same thing, constantly rebooting and it all started after the update! I have tried the numerous suggestions and nothing seems to work. Hopefully Apple will listen to all the unhappy customers and create a fix for the messed up download quickly!! I have always been an Apple fan, but this is turning off! Apple please put out an update to fix this issue fast!!

Oct 1, 2020 10:50 AM in response to Tjay64

I have a new Apple Watch 5. A few days back I ran out of power after 6- 8 hours. This is very unusual! Thought I bumped off charger during the night. Next day same problem after only 5 hours. Third day was notified that I had a new update. Started but never got past the apple in center and small hash marks all around the dial. What's up! Have had stellar performance till this incident. Can do nothing now. Nothing. Can I get some support on this? 2487616332

Oct 1, 2020 12:15 PM in response to mp8989

So here's all the things I have tried in the hopes of correcting this issue:

  • Disabling activity tracking (seemed to stabilize it for a bit, but not long term). Since that was the reason I got the watch in the first place, and disabling didn't help, I turned it back on.
  • Unpair/Repair/Reset/Restore - I have done this about six times now. It has not helped.
  • Unpair/Pair to a different phone - in the interim, I had my phone replaced under warranty. Pairing to a new device did not resolve the issue.
  • Uninstall any non-essential apps from the watch - I have done this. The watch has nothing on there but default apps at the moment. It is still rebooting.
  • Deselect calendars - I did this. Some 24+ calendars were syncing to my watch, most of them work-related. Slimmed it down to three. It has not helped.


As I write this, I have unpaired my watch from my phone and am attempting to reset my watch. However, the watch is continually rebooting, and I can't reset it due to the reboots.

Oct 1, 2020 2:45 PM in response to Tjay64

My Series 3 just did a random reboot a few minutes ago despite having updated the OS to 7.0.1. Very disheartened to see this random reboot issue has not been fully/adequately addressed. I was getting ready to pay with my Apple Watch at a gas station, and to my dismay I see the white Apple logo indicating the watch is booting up which of course takes 2-3 minutes. Heart Rate and Fitness tracking are OFF and I have few apps installed so there is 3.0 GB available storage space. Please fix this ASAP Apple!

Oct 1, 2020 4:17 PM in response to dockdny

Today it shut off 6 times and locked every time I looked at it would not hold a charge but about half a day it is worthless now before the update worked fine I wish I had not updated it so I just quit using it as of now it’s worthless so that’s it I don’t have the funds to buy a newer version just lost my job so I prob won’t have to worry about it anyway I guess just another great moment in 2020 greatest year of my life so far yippie

Oct 2, 2020 2:43 AM in response to corsasri

No, I have no idea yet what the fault was. I am getting a callback tomorrow. My guess is that during a major OS update, the phone does some hardware checks and if something isn't 100% perfect then it fails. I've had the watch for a couple of years so some wear and tear may mean it's not running at optimum levels. But I hate it when they do an OS update and suddenly the hardware is more "fussy".


When I updated my iPhone to iOS 12 (I believe), suddenly all my third party charging cables stopped working, only Apple official ones would work. I was so happy when I moved to Qi charging.

Oct 2, 2020 5:41 AM in response to Klarinet

"This is history repeating, they did the same with older iPhones once. They want to make you purchase a newer model. "


Ummm....no. That's not what's going on here.

Older iPhones got slower and lost functionality as they were incapable of supporting new features in iOS.

Do you really think they'd purposely cripple an active product line (They still selling S3's).

Oct 3, 2020 10:47 AM in response to Zoomie61

I’m also having the Green LED lights staying on long after the watch being off my wrist. I’m having ALL the other issues as well and literally want to loose my mind! The watch is pretty much useless since it’s spends most of its time rebooting and I’m missing texts as a result. I depend on the watch since it’s hard for me to keep my phone physically on me all day. I’m done with the S3 and feel like we deserve a free upgrade to the SE!!! Fix it Apple!!!

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WatchOS7 update problems

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