WatchOS7 update problems

My series 3 reboots close to 5 times per day ever since I updated to os7. No third party apps are installed (because they didn’t fit with the upgrade!!) and I have never had a problem with this before the update. No question this is a os7 issue and it needs to be addressed.

I just spent 30 min on a chat with Apple... my second chat... for them to first tell me they have not heard of the issue, then tell me they want me to do some troubleshooting methods from the thread on the forum which was odd since they said they had never heard of it... then asked me if I had any scars or wrist tattoos which could effect the watch.... he proceeded to tell me he was going to connect me to a senior advisor... only to disconnect the chat... so yea... Guess I'll contact them for the 3rd time!!! This watch is garbage!

Yes, there is a very good chance this will resolve your issues. Keep in mind, if you are running lots of applications and complications on your watch, one or more of them could be causing additional issues. This fix will at least get your watch working again, and not rebooting several times per day. If you continue to have issues, then start removing apps and/or complications.

Update: Just erased both my watch S3 and iPhone and reset both... Was fine for about 15 min, I glaced down at my wrist and watch is locked... unlocked it and it immediately rebooted... so back to square one... I had hope for this one...

I am Having the same problem on OS 7.0.1.

It randomly restarts and wont up lock my Laptop. I only sometimes need to use my pin when I fist put it on and sometime through the day it will ask for my PIN even though it has left my wrist. Was working fine on oS 6.

Like others, I have been having a multitude of issues with Apple Watch series 3 since updating to watchOS 7/7.0.1. The primary issue has been the watch shutting down numerous times per day and displaying the low battery icon. When putting the watch on the charger it powers on at >90% battery life.

The secondary issue(s) have all been tied to fitness, heart, and health data not working. Compared to a watch that can’t stay on for normal periods of time these issues are not the primary concern.

After running a complete restore of the iPhone and Watch as outlined in the KBase article, nothing has improved.

I had a tech support session with a representative via Messages. They ran a remote diagnostic which did not detect any battery or hardware defects. They encouraged mailing the watch in or visiting the Genius Bar, however neither option will be able to fix a software issue outside of doing an erase / restore which has already been done multiple times.

At this point my only options are 1) bring the watch to an Apple Store for further evaluation, or 2) wait for the next watchOS update and hope it fixes the issue.

I’ve been an Apple Watch user since it was first released. Due to this issue my watch is completely unusable and sitting on my desk until it can go 8+ hours without crashing. Over the past 5 years this is the longest period of time that an Apple Watch has not been on my wrist. My disappointment with watchOS 7 product quality is only eclipsed by my anticipation of the next watchOS update.

I am at the exact same point. I have an apt on Saturday to bring it to Best Buy for them to run a diagnostic on the watch which I'm sure will include a reset... for the 10th time. So I'm not even sure I want to waste my time at this point.

I will say, I'm not having any terrible battery issues, it is draining faster than usual, but I charge my watch every night which is why I'm not noticing it as much. Like you said, the biggest issue is the rebooting, and locking on my wrist... I love my watch, and anyone who has one knows that you become pretty dependent on them...at least I did... so not being able to use it to the fullest is an issue.

In the meantime I can only hope and hold out for a new update to fix this thing... or I might just have to treat myself around the Holiday's to an upgrade... the fact that they are still selling the S3 is actually shocking!

I don’t see Apple doing anything lol. I’m actually laughing at how terrible they are. To think I swore by their products. I had to fight and argue for my out of warranty s3 to be sent out without the flat rate. Thankfully my senior rep was helpful. If the replacement watch arrives, I’ll be avoiding all updates and praying that my replacement has watchOS 6

I'll provide an update on my Series 3 issues with OS7, the watch randomly rebooted TWICE in the last 24 hours. For reference I have heart-rate and fitness tracking OFF and it is connected to an iPhone 7. Only three watch faces are active. Battery drain seems normal. There is no noticeable setting, time of day, or battery level before the random reboots, it just seems to happen randomly. I'm also noticing frequent delays when opening certain apps (spinning circle) which never occurred with the previous OS6, this is extremely frustrating during regular usage. I fully realize new operating systems may take time to optimize for older devices, so I hope another update in the near future will completely resolve these widely report issues. Please Apple, let's get this fully sorted out!

I repaired my series 3 cellular and noticed that the battery does not drain as fast as it used to. I attributed the battery drain to the number of time the watch rebooted. I’m sure there were instances of it happening that I didn’t notice.

I just used the app Strava for gps and while it did count my activity there is no data to upload to the app on the phone.

Lastly, I could not control the music from my power beats 3 that was playing from my watch. Not sure if it is a watch thing or the power beats need updated.

I had something different happen a few minutes ago, I looked at my watch and the screen was blank, it had randomly turned off. Instead of rebooting, it just crashed. I pressed the side button for 5 seconds and nothing happened. I then pressed both the crown and side button for 5 seconds and thankfully the Apple logo appeared and it booted up. For reference: Watch Series 3 connected to iPhone 7, fitness tracking OFF, heart-rate tracking OFF, wifi OFF, and three active watch faces. Certain apps, like Settings and News, take time to launch with a spinning circle. It appears Apple software engineers have a lot of issues to address, I'll patiently wait for the next update and hopes it resolves all of these issues. I own seven Apple devices and honestly expected more with this Watch OS7 update on my Series 3.

Tried something out of frustration yesterday. Reset Series 3 to factory new conditions and set up as a new watch. This time, I only put one face on the watch and limited # of app installs. After I've done that performance has been better for me without any restarts in the past 24 hours. There's still glitches but its much improved.

Same frustrating problems with me. But I was able to restore Auto Unlock with Apple Watch. It wasn’t working on either of my Macs. I keep getting the message that my computer could not connect to my iPhone. So I reasoned that if I connected my iPhone to my computer with a UBB cable there shouldn’t be any problems connecting. When I checked to see if my computer was recognizing the iPhone I got a strange dialog that said I needed to download something to allow my computer to recognize the iPhone. I clicked to accept the download. Then I followed the procedure to enable Auto Unlock and it worked immediately. I had to follow the same procedure on my PowerBook Pro and all went well.

This is in the "for what its worth" category: I had a long conversation with an Apple senior tech support advisor 2 days ago. He had me run diagnostics on my iPhone and watch both. He promised to call me back today, which indeed he did. I just got off the phone with him. He told me that Apple was "definitely aware" of the problem that was occurring with "a few" people with series 3 watches. He inferred that the diagnostic logs from my watch and iPhone that he sent to the engineers showed the "problem". He said he was told that "they" were working on a "patch" to fix the problem. But he didn't have any timeline as to when this would be made available. This is the first time of my three separate contacts with tech support where one of the techs even acknowledged there was a problem. All of the others techs said, "This is the first I've heard of this". And this was almost 3 weeks into the fiasco, and they claimed no one else had complained of an issue. Apple needs to have a mechanism for being informed early of major disasters like this. And furthermore, Apple could avoid a great deal of bad user sentiments and negative comments all over the internet if they would publicly acknowledge the problem early and give some guidance as to when the problem would be resolved.

I just purchased a 6 and have been complaining about a bug on my watch with wrist detection. Watch keeps locking itself while I'm wearing it. Had a 3 and then a 4 & never had a problem. Even returned the 6 to the Apple Store, received a new one & still have the issue (for what it's worth). Will lock 4 to 5 times, then fine for several hours. Has nothing to do with where it is on my wrist, how snug it is. Think there are bugs across the board but seems worse for the 3's.