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WatchOS7 update problems

My series 3 completed an auto update overnight to Watch OS7. Today it has shut itself down at least 3 times, locked itself while on my wrist about 4 times, failed to load complications on multiple faces (weather, activity rings, date etc), disconnected from my phone at least twice. It has also dropped to less than 50% battery in about 8 hours, normally it is still in the 80’s. Is anyone else having these issues? This has been the buggiest upgrade I have seen.


[Re-Titled by Moderator]

Apple Watch

Posted on Sep 18, 2020 10:42 PM

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Posted on Oct 2, 2020 7:23 PM

Hi everyone, I just dropped off my MacBook Pro for warranty service and asked the "Genius" who was helping me about the

Watch OS7 7.01 Software Problem.... He actually acknowledged the issue and said they were working on a fix for the next Software update release....

695 replies

Oct 8, 2020 1:05 PM in response to ezequiel182

Im officially losing my mind. Countless hours of diagnosing and talking to senior advisors till they cover the out of warranty flat rate repair.... only to get this message when it arrives to Apple . Man. I actually hate Apple more than anything right now. My mental health at this point is like in serious jeopardy.


why man... just why. Just downgrade my watch



[Edited by Moderator]

Oct 13, 2020 8:50 PM in response to Tjay64

This issue doesn't get fixed itself with Watch OS 7.0.2. You probably want to disable the sync of "Recent Music" for Music in Watch app.


I reseted my watch for quite a few times, then my Series 5 Cellular Watch worked okay for a few days on 7.0.1, This afternoon it started rebooting like crazy, I didn't notice it until it feels hot on my wrist and when I looked at the watch, it already ran out of juice.


I charged it and upgrade it to Watch OS 7.0.2, it still reboots every time the clock face shows up. To prevent the "Home Wi-Fi" issue mentioned above, I took a walk to a place where my home Wi-Fi has no coverage, it still reboots like crazy.


Then I started randomly checking watch settings in the Watch app on my phone, noticed the Music is set to sync "Recent Music" and two play list I had selected. I don't have Apple Music, the synced tracks are some old music I have on my phone. After I disabled the "Recent Music" toggle, my watch stopped rebooting. Seems like some bug happened for Non-Apple Music subscribers?


Oct 14, 2020 10:37 AM in response to kclerico2000

I was having the reboot issue so I sent apple my watch (under warranty.) They are shipping a replacement so they must have found something wrong. I called them to see if they could tell me what was wrong and they said "We aren't sure what is wrong. We sent your original watch to the engineers and if they find something they will release a software update."

Sep 19, 2020 1:38 PM in response to Tjay64

I am having a similar issue on a Series 3 Nike 38mm - the first day (9/17) of os7 worked great, but the second day (9/18) it shut down and took quite a while to come back on (I'd guess 3-5 minutes). Today it has restarted once. Complications also take a while to reload after restarting, even if I try to tap them to access the app. The battery has never been low after the restarts (typically above 50%) and the watch is about 4 months old. Never had problems like this with os6.

Sep 20, 2020 9:57 AM in response to Tjay64

I have a Series 3 that I updated to Watch OS 7. Ever since the update the battery drains way faster, and I cannot install any apps to the watch. I have tried repairing the watch, rebooting, and hard rebooting it to no avail. If I could I would go back to Watch OS 6. This is the worst Watch OS release I have ever seen.

Sep 20, 2020 5:32 PM in response to Tjay64

I’m also having issues with my Apple Watch series 3 ever since I updated to the watch OS7

before I updated everything was working fine and smoothly but after I updated the new Watch OS7 software and I would wear it outside and take my daily walk it would turn off and turn back on, on its own and I feel like the battery also drains a little bit faster then usual. Also I only had this watch for only a month this is a brand new watch I just bought it from target recently so I hope apple fixes this issue as soon as possible because it’s not fair for the people that buy apple products and then there already having issues with there brand new devices.

Sep 21, 2020 3:27 AM in response to Tjay64

I had problems even when updating since, erasing all media and music, the space on the watch was not enough for update... I did have to start as a new watch to make the update. After that, the space calculation on my watch seems like to be broken, ads if the update file was still inside the watch but not seen from the counter... More, the apple watch 3 keeps asking me the unblock code (like when I did take off the watch from my wrist before updating...) even if I wear it quite tight ad before... neve happened before.

Many bugs for this update, at least on Apple Watch 3.

Sep 21, 2020 6:05 AM in response to Tjay64

I’ve had the same issue, I’ve had several reboots a day since updating, it asks me for my passcode and shows blank stats on activity.


Never had an issue like this before on Watch OS6 or earlier, surely there has to be a supplement update from Apple to address this?


The battery life how ever has improved and is much better, I can get 2 days without needing to charge now but maybe that’s because it’s rebooting and not working as much?

Sep 21, 2020 6:06 AM in response to Tjay64

I've had no end of issues mainly sync issues between my watch, the activty/fitness app and apple health

After removing and re-pairing a number of times my initial issues are resolved but now my routes don't track when running, heart rate charts aren't generating even though my heart rate is being tracked and the step count between my watch and apple health is way off.


When uploading my run to strava a 4km run is now apparently 0.23km .

I've spent most of my weekend on the phone to apple support and been waiting on the line for 20 mins for my scheduled call back.



Sep 21, 2020 8:03 AM in response to Tjay64

Same problem here. By the time I have updated my Apple Watch series 3 to watchOS 7 started rebooting several times over the day. I had no problem until the update and unfortunately I am out of warranty by a couple of months now. I am very disappointed and I hope that Apple is aware of the issue and give us solution soon

WatchOS7 update problems

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