Fitness app not working with iPhone on iOS 14 and Apple Watch
Does anyone have issues since updating to iOS14 the fitness app doesn’t work with iPhone or Apple Watch?
[Re-Titled by Moderator]
iPhone X
Same for me
Question marked as
I finally got it to work with the help of Apple support. Everything now works as it should, but I’m still disappointed this happened in the first place, and tHat it took almost hAlf a day to get everything set up back the way I like it.
here were the steps that worked for me:
- unpair apple watch
- make an iCloud backup of the phone
- go to the health app, click on your profile (top right) and look at the bottom when the data was last backed up - it should be the same time as thE Back up above.
- erase all Contents and settings of your iPhone.
- set up your iPhone by restoring it from your last backup
- finally pair your watch again.
then wait until everything is restored, it will take a while until all apps are downloaded again, also until all health data is fully restored. I thought for a while that I lost most of my data, but it might take 24 hours until all data is back.
it will not correct any missing map data from past runs. But today’s run shows the course I took.
last gripe: I was on a steak of 811 days of making my move target. But because the prior days calorie data was the last to be restored, it appeared like I didn’t make my target yesterday, and the streak ended. Although by now all the data is back, it looks like the count is starting over.
99 replies
having the problems people are saying on here also....... no gps data, heart rates missing, bike ride missing, walks missing...... this is just a mess Apple.
hurry up and fix it
Following these steps worked for me as well.
Looks like I’ll be losing a lot of stuff, phone won’t back up - no idea why - but I’ve tried everything but a factory reset 😩
Here the same....reset watch and phone??? no other way???
For first-class products, I expect first-class service and -updates.
SHAME ON YOU, APPLE!!!
I doubt that repairing will be a permanent fix. It will happen again, unfortunately. Apple need to fix this ASAP...
I contacted apple and did the unpair watch, repair watch and nothing changed. Exercise events I track are gone and none of them are being tracked (runs/walks) since iOS 14
f
Yes
Just got the 12 Pro Max and it’s paired with my S2 watch. Both running latest iOS. Today this problem started for me. I’ve tried several fixes—none have worked.
in my iphone apple fitness app not downloading the error message shows that (THIS REQUIRES SPECIFIC FEATURES NOT AVAILABLE ON YOUR DEVICE) please tell me What can i do.
Yes I can’t get it to track properly
It’s always worked before just recently started to have issues
It's the same for me (Series 2, OS6, iPhone 7, iOS14). Unpairing and then pairing (two times) didn't solve the problem with lacking VO2max after running and the map showing the run doesn't work. Just showing the green point where I started. All the old trainings (running) lack the runningtracemap that they had in iOS13.
Same problem.
Update phone to iso 14 on Satur. Record one run ok on Sunday on phone. But also sync to a third party app (HealthFit) to upload to stava and that went a bit weird. By Monday, no unique workouts recorded on my watch are syncing. I can see the data on my watch (series 4). Updated watch to OS 7 have tried re-syncing data but nothing. It is frustrating as move (steps), exercise (time) and stand are all syncing ok.
Reading through the thread it looks like it is a technical issue re the update and needs an Apple fix.
So gutted that my run data won't be record properly on Strava - because if it is not of Strava did it really happen ;-)
Has anyone tried recording a run in Strava on their watch and syncing - is that working?
Fitness app not working with iPhone on iOS 14 and Apple Watch