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Hello,
Ive never had issues with the quality of my snap camera whether it was videos or simple pictures. But recently all of my content i send or post on my story has been really blurry or full of just pixels. I have an iphone X and i was wondering if anyone has a solution. This started after updating to IOS 14
There's a handful of other topics on this issue as well, and we're not getting much support. Someone will probably respond and say to contact Snapchat. But anytime myself or anyone else says it's not just a Snapchat issue, we're pretty much ignored.
https://discussions.apple.com/thread/251922876
https://discussions.apple.com/thread/251976815
Even doing a search on here for "iOS 14 Camera Quality" shows a large number of topics created here.
So Apple and friends, something other than the normal canned responses would be greatly appreciated for once.
Thanks!
There's a handful of other topics on this issue as well, and we're not getting much support. Someone will probably respond and say to contact Snapchat. But anytime myself or anyone else says it's not just a Snapchat issue, we're pretty much ignored.
https://discussions.apple.com/thread/251922876
https://discussions.apple.com/thread/251976815
Even doing a search on here for "iOS 14 Camera Quality" shows a large number of topics created here.
So Apple and friends, something other than the normal canned responses would be greatly appreciated for once.
Thanks!
Hi,
I have exactly the same problem with pixeled Snapchat video. And I also have Iphone X. The video seems to be normal for me but my friends see it pixeled. But is it normal to have this problem after one week of updating IOS 14? I mean this problem showed up today and I updated my phone last week.
Many thanks for ur help.
so what should/can i do
Apple Support Community Forum is primarily meant only for Apple Product related queries.
Snapchat is not an Apple Product. Contact the app developer here --> App Support
I reviewed snapchat’s site prior to posting this. they claim that this is an issue with the manufacturer rather than the application itself. i’m only doing what they advised me to do
Not true.
SnapChat writes the software and only they can fix it.
Nothing until SnapChat fixes their software.
thanks for the responses
And actually I have this same problem also with Instagram
Same third party software issue.
I’m having the same problem and I have the iPhone X. Idk what to do
Contact Snapchat and tell them to update their app for iOS 14.
Apple can't fix this, Snapchat has to.
At this point I’m convinced it’s the iPhone X. I mean most users that have made comments owns an iPhone X.
Even if it is just the iPhone X, Snapchat has to fix it since it's occurring in their app.
If all photos are blurry it might be iOS, but as far as I know it's just Snapchat.
I have the same problem, but I have an iPhone 8. I think it’s because of the recent update too
Snapchat Video Blurry
