Catalina & Logitech Harmony Remote Software for old remotes
I have an older Logitech Harmony Universal remote, model 890
The software on my Mac is v. 7.8.1 it is 32 bit. It is an IR remote w/o a hub.
So when I update to Catalina, very soon, it will not run.
B4 anyone says, ask the Logitech support about this ….I have & they have links on their website that appears to address this.
I saw 2 other Apple Forum threads where this was mentioned.
The links by Logitech basically take you round & round in a circle.
https://support.myharmony.com/en-us/download#harmonyRemote7x
They seem to offer a solution but direct you (if you have an older remote) to D/L the same exact 32 bit software that you probably already have from many years ago!
The above link D/L a DMG file :
LogitechHarmonyRemoteSoftware7.8.1-OSX.DMG
They have a promising webpage titled:
“HARMONY AND MACOS 10.15 CATALINA”
“With the release of macOS 10.15 Catalina, 32-bit apps such as MyHarmony will no longer launch and instead display an error message. For more information, see Apple's announcement regarding their transition to 64-bit technology.”
https://support.myharmony.com/en-us/harmony-and-macos-catalina
So they KNOW what the issue is.
I think if you have an older remote, you are SOL but they will not state that.
They have a link, scrolling down on the page, that appears to be the answer:
“Click here to download our new 64-bit app “Harmony Desktop” for Catalina.”
B4 you shout Eureka!
Read the bullet points underneath the link:
Key point is:
“This new Harmony Desktop will support only the following remotes Harmony 200, 300, 350, 600, 650, 665, 700, Touch, Ultimate One, and 950.”
Does me no good with my 890!
But the last bullet point is:
“If you have a remote on Logitech Harmony Remote legacy software, such as the Harmony 880, 900, One, 1000, 1100, etc., an updated version which will work on macOS 10.15 Catalina is available in the faq section of our downloads page.”
OK, they do not mention 890 but 880 is very similar & I think used the same old software.
That link takes you back to the 1st link I posted which prompts you to D/L the old 32 bit version!
So, I am hoping someone reading this with Catalina & an old Harmony remote, such as 880 or 890, has solved this.
Contacting Logitech is an exercise in frustration. I won’t bore you with details of my email exchange from many months ago, where the tech support person was useless - probably did not understand English very well & took days or weeks to reply.
