Watch app (iOS) crashes on launch

This discussion forum seems just for "discussion", Apple seems want people solve their issue by themselves and I can't find any page for customer to report issues that can't by solved by discussing more.

It is frustrating that I can not use my Apple Watch app running in iOS 14.2/iPhoneX with Apple Watch se.. It is normal that softwares can face with such bugs.’; but it is unacceptable that Apple didnt/couldn’t react on it more than 3 weeks.. what a shame!!!

I too have same issue. Just got an apple watch S6 gps yesterday. Paired to my iPhone XR and worked fine until today when I realized its not paired to my iPhone anymore. Tried to open watch app on my iPhone and it crashes everytime. Worst is I cant unpair. I also reset my watch and now its so useless.

Frustrated and irritated with this new watch. Planning to return this useless expensive crap thing here.

Yes. all data was lost when when I erased the watch as part of the pairing process from the last time it synced (was paired) to the phone. For me this was just a few hours as it was a new watch. A month would hurt.

Insanity! I just came from the Apple Store where they did a complete reboot AND switched out the SIM card for an unrelated issue. Everything worked great for about a week. Now the watch app crashes on the phone! Phone and watch stopped synching. Seems like there are tons of people with the same issue. Yet, no bug fix from Apple. Wiping my phone again in hopes that it will fix the issue is crap! $1700 worth of electronics should not stop working without apparent reason. Apple support on the phone actually told me to reset my watch......well, since the APP ON MY PHONE ISN'T WORKING....HOW am I supposed to pair them again? Then I have a non-functional watch to boot. Why do I have to point that out to a support person???? Come on, Apple! So disappointing!

I am in the same boat as everyone else, upgraded to apple watch 5 series from 1 and several days after my apple watch unpaired and apple watch app keeps crashing. I restored my iphone using my mac and reset clean the apple watch, still no good. About to return the new watch back to store! So frustrating! 4months and no resolution?? #applefail

I bought the Apple Watch six and for two days the app worked fine on my iPhone. Now the Apple not open any further on my iPhone and it does not connect to my watch anymore. I just got the new Apple update today, hoping that it would fix this incredibly ridiculous issue, but no, still not working. You pay good money for a brand new watch, and it doesn’t even work right, Apple is going downhill quickly.

Apple, if you care about your customers, fix this issue that you most certainly know about.

Same here mate. :( Bought Apple Watch 6 Nike Edition last week. It worked for 2 days then Watch app started crashing. New iOS 14.3 still didnt fix it. **** Apple do something!!!! Im not going to factory reset my mobile with thousands of photos, dozens of apps and 20,000 of songs. Just allow us to remove the app and download again as it fixes the issue. As it says that Apple Watch is still paired to mobile cant remove the app.

I have the same issue, and it is terrible that we still do not have a solution from apple, at least they would have to share the information that the latest update is not entirely stable for iPhone and watch owners.

unhappy.

you will loose only the data since the watch app crashes (thats end of october for me) the rest is synchronized to the phone. nevertheless apple definitely need to fix that without resetting the unsynchronized watch

Same issue here. I have an iPhone XR and over Thanksgiving weekend I picked up a new Apple Watch series 6 to replace my older series 2. It worked great for a week or two and then stopped connecting to the phone. I followed the steps here without much luck. I have contacted apple support multiple times now and have reset my phone no less than half a dozen times without success. The phone does not show the watch in Bluetooth, I unpaired it a few weeks back when first trying to resolve. I have followed the steps and completely reset the watch, completely reset the phone and restored from a backup that was created after removing the watch from Bluetooth and still no luck. The only option I have is to remove the watch app from the home screen but not fully removing it from the phone. I am at a loss and now I have a non-functioning watch as I cannot pair it to my phone. I even tried the steps listed above where you do not restore the phone but just reset settings. No luck. Apple support today told me to call back when they are open next and get my case escalated but in the mean time I was hoping someone here might have another suggestion.

Thanks Mike, I gave that a shot but unfortunately it still did not work for me. Its like the watch is still somehow attached to the phone, but I cannot figure out how. The watch itself has been fully reset to factory settings, all backups have been removed, I did an iCloud backup without the watch app being backed up, the watch itself does not show up in Bluetooth as I unpaired/forgot device about two weeks ago. As soon as I do a restore on my phone and then backup via the most recent iCloud backup, I get a message that pops up that says "Unlock Apple Watch with iPhone, When apple watch finishes syncing, you can open the apple watch app to turn on unlock with iPhone"

It would be difficult to do a video of the iPhone backup and restore process if that's what you're asking. YouTube might have some?

Here is a video of the steps I described on an iPhone, and the steps are similar on the Watch.

https://youtu.be/XZ6sOs8rNE4

I had my Iwatch series 3 absolutely perfect condition worked great until the update I tried for like a week to update aeveral times a day and nothing worked. Tried everything Apple keeps telling everyone to do and nothing. Called Apple support and they couldn’t do anythjng set me up with a service center bestbuy git to my appointment waited 40 mins to have them tell me apple does guve them anything to work in apply products so nothing they can do. called apple support again talk to the Supervisor she actually took over my phone and saw that it paired and started download but wouldnt go through finally they sent a box and said they would take care of it at no cost. Sent it in it got to service and said ohhh we found something else wrong with it ummm excuse me worked JUST FINE before ur update. Now instead of taking care of it they want me to pay 160 bucks the same price as a iwatch series 3 from best by hmmm coincidence I think not. Argued with them and the guy said ok we are going to send it back cause its under a ticket for this problem and once its return guve this reference number and we will fix it no cost. Well after they send it out they send me an email saying that they wont even fix it for the 160 bucks anymore. They just told me they would and sent it back to get it outta their hands and tell me they wouldnt do anything and wouldnt accept it back! BUT when i finally get it and call them if they still refuse guess what i have the phone call recorded. All there updates do something bad to your product to get you to buy the newest model. Which is why they keep getting sued soo over Apple.

A pure joke Apple.. my watch is now not working for 1.5 months and resting in a drawer waiting for an update..

350€ product paired with a 900€ phone from the same brand and an unprofessional and unreliable app in the middle that crashed and makes it useless, or maybe as a paperweight.

Has anyone with this problem tried

iOS 14.4 as long as watchOS 7.3? If yes, does it miraculously solve something?