Can no longer connect iPhone 11 to Windows 10 PC, after installing IOS14.0

Question

Can no longer connect iPhone 11 to Windows 10 PC, after installing IOS14.0

Hello

After upgrading to IOS14 my iPhone 11 can no longer connect to my windows 10 PC (i7-8700, 16 gb ram, asus motherboard).

I normally plug in the iPhone and right-I have attached screenshots of the errors I getclick on it in explorer to transfer new images and videoes. This is no longer possible.

I have run the apple software update, installed latest version of iTunes and checked that I have the newest devicedrivers in Device manager.

I have attached screenshots of the error-messages.

Windows, Windows 10

Posted on Sep 20, 2020 1:48 AM

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Answer 1

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SravanKrA

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Sep 20, 2020 1:50 AM in response to poulfromcopenhagen

Connect iPhone to Computer

Use your USB lightening cable --> Resolve USB-related alerts in iTunes - Apple Support

If unable to connect --> If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support

For your Windows PC —> Troubleshooting issues with iTunes for Windows - Apple Community

Use genuine cable --> Identify counterfeit or uncertified Lightning connector accessories ...

See how to --> Sync your iPhone, iPad, or iPod using iTunes on your computer ...

If you are experiencing an issue not listed here, contact support

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Answer 2

Sep 20, 2020 1:55 AM in response to SravanKrA

The iPhone connect to the PC, but when the image sync/transfer is started, I get the error-message. So it is not a connection issue, but more like the iPhone do not give permission to transfer the mediafiles via windows image-transfer.

There have been no "allow acces" question on the iPhone during the process.

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Can no longer connect iPhone 11 to Windows 10 PC, after installing IOS14.0

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