Hello

1month ago i changed to android phone

And I put my iphone 6s away.

Now I want to recover some data that I have in my old iphone but it doesn't works.

The screen is black and I think it doesn't charge because I have connected the phone for 1 day and the screen is still black

You have any idea

What can I do ??

MacBook Air 13″, macOS 10.15

Posted on Sep 20, 2020 12:59 PM

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2 replies

deggie

Level 10

167,519 points

Sep 20, 2020 1:01 PM in response to jorgebaldeon22

Connect it to power, let it charge for at least 30 minutes, then try a forced restart.

Tesserax

Level 10

157,884 points

Sep 20, 2020 1:01 PM in response to jorgebaldeon22

If your iPhone, iPad, or iPod touch won't charge - Apple Support

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