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herbiel Author

Level 1

4 points

iPhone 13 pro is a month old, i broke it and can't recover data from it. please help

iPhone 13 pro is a month old, i broke it and can't recover data from it. please help. turns on, touch screen is inop.

iPhone 13 Pro Max, iOS 15

Posted on Feb 5, 2022 2:53 PM

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2 replies

slewbot

Level 1

39 points

Feb 5, 2022 3:08 PM in response to herbiel

Unfortunately if the phone is broken we cannot help you with this. It will need to be repaired first.

Please contact AppleCare to discuss your options at 800-275-2273

https://www.apple.com/support/products/iphone/

steve359

Level 6

17,175 points

Feb 5, 2022 2:57 PM in response to herbiel

You cannot access until it is repaired. If repair is "full replacement", your data is gone unless you made a backup to computer or iCloud.

iPhone 13 pro is a month old, i broke it and can't recover data from it. please help

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