Apple Intelligence is now available on iPhone, iPad, and Mac!

📢 Newsroom Update

Apple introduces M4 Pro and M4 Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

macbook air has large vertical line

hey, so I logged off a zoom meeting today, only to find that my macbook air had a big black vertical line on the side, glitching lines on the bottom, and a large diagonal line through the center of the screen. this has never happened before, and it needs to be fixed soon because it is messing everything up. I have reset the mac and the smc and do not know what to do next. any help is appreciated :))

Posted on Sep 20, 2020 8:53 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 20, 2020 9:54 PM

Hi,

I think it's a hardware related issue, probably LCD panel or backlight is something wrong, so you need to make Genius Bar reservation if your neighborhood retail Apple Store is open or find near opened Apple Authorized Service Provider to be examined your MacBook Air.

https://www.apple.com/retail/geniusbar/

https://locate.apple.com/findlocations


2 replies
Question marked as Top-ranking reply

Sep 20, 2020 9:54 PM in response to mads_dance_

Hi,

I think it's a hardware related issue, probably LCD panel or backlight is something wrong, so you need to make Genius Bar reservation if your neighborhood retail Apple Store is open or find near opened Apple Authorized Service Provider to be examined your MacBook Air.

https://www.apple.com/retail/geniusbar/

https://locate.apple.com/findlocations


macbook air has large vertical line

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.