My phone was stuck in bootloop and won't recover or update.

Hello, i left my phone in charger to update to iOS 14 a couple of days ago and when i came back it was stuck in bootloop i tried hard reset and plugging to iTunes and trying to update it via putting it in recovery mode and tried recovering it, nothing worked it kept failing to update and started the update download all over again, i tried downloading the iOS ipsw and shift clicking the restore/update button but still it prepares iphone for update but when iphone tries to start it doesn't so update fails with 4013 error, somebody told me try doing that in dfu mode but i can't manage to put it in dfu mode, i tried like 60 times and it just won't work, keeps coming back on the recovery screen with the laptop and charger.


(iPhone X)

iPhone X, iOS 13

Posted on Sep 21, 2020 5:40 AM

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2 replies

Sep 26, 2020 10:39 AM in response to muhanad33

Hey muhanad33,


Thanks for posting in the Apple Support Community. We understand that you’re running into errors when updating iOS. We’re happy to assist you. 


Based on your description, we can definitely recommend the steps here: If you see error 9, 4005, 4013, or 4014 when you restore your iOS device


If you’ve already taken those steps and others mentioned in the article above, please reach out here for additional support: Get Support


Have an awesome rest of your day! 

Sep 30, 2020 8:27 PM in response to muhanad33

My phone is infinitely bootlooping as well after ios14 install. I have been doing a lot of research on this topic, and think I may be discovering something here. I had my screen replaced at ubreakifix roughly 1 month ago. phone worked great after, just a simple cracked screen that was bothering me. After updating to ios14 I immediately began the infinite bootloop. If I mess with the buttons and hold the screen in a certain spot, I can eventually bypass this and the phone turns on. It will work great, no issues at all even for extended periods. Once I lock the screen, it begins to bootloop again.


I brought it to the genius bar, who were unable to find any issue with the phone (and they cracked it open for me) other than noting that the screen turning on was causing a panic-full analytic error. I then went over to ubreakifix, who were at a loss for words. today, ubreakifix called. another customer had come in, with an iphone 11 (also had a screen replaced recently). They went to install the new ios14 and have begun bootlooping infinitely just like me.



Is it possible that the new ios14 is searching for aftermarket repairs/parts and once identified, causing the phone to panic and crash? I was told by apple support that my only option was to pay them for a repair, as I am out of warranty and "am not allowed to go back to ios13".


Have we lost our right to repair? I am extremely upset with apple right now... so much so that if this is true they have lost a customer for life

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My phone was stuck in bootloop and won't recover or update.

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