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General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

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Level 1

4 points

AirPod

My phone starts freezing when I connect my AirPods Pro. I can’t hear music or anything. Once I disconnect them every thing works fine.

iPhone 11 Pro Max, iOS 14

Posted on Sep 21, 2020 11:43 AM

Top-ranking reply

Level 10

103,906 points

Posted on Sep 22, 2020 9:55 AM

Hello,

Try a full reset:

Good luck.

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