What if I followed the instructions and disassociated the device from my account, but the device is still not letting the new user set it up as a new iPod?

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What if I followed the instructions and disassociated the device from my account, but the device is still not letting the new user set it up as a new iPod?

What if I followed the instructions and disassociated the device from my account, but the device is still not letting the new user set it up as a new iPod? It still requires the log in.

Posted on Sep 21, 2020 5:31 PM

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Eric Root

Level 10

684,195 points

Sep 21, 2020 6:52 PM in response to osmanthusss

If you can access the iPod, do the steps in the article below.

Selling/Giving Away Device.

If you can't access the iPod, try using Find My Phone.

Find My Phone – Remove device.

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What if I followed the instructions and disassociated the device from my account, but the device is still not letting the new user set it up as a new iPod?

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