You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

abigailjoan Author

Level 1

5 points

My Apple ID password is not being accepted when I try to update an app

My Apple ID password is never accepted, even though I've restarted it multiple times and am putting in the correct password.

Posted on Sep 22, 2020 10:10 AM

Top-ranking reply

Eric Root

Level 10

684,675 points

Posted on Sep 22, 2020 10:13 AM

A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID.

Purchase History Review.

View in context

My Apple ID password is not being accepted when I try to update an app

Similar questions