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Dodgec17 Author

Level 1

8 points

My IPad won’t update to iOS 14.0. What can we do?

My IPad won’t update to iOS 14.0. What can we do? It says model A2197.

Posted on Sep 22, 2020 10:00 AM

Top-ranking reply

Allan Jones

Level 9

72,428 points

Posted on Sep 22, 2020 10:05 AM

That is an iPad 7 and should run iPadOS 14. Hav you tried connecting the iPad to a computer running iTunes and doing the upgrade that way. In my updating, I have found the "connect to iTunes" method much more reliable than doing it "over the air."

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My IPad won’t update to iOS 14.0. What can we do?

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