Apple Watch App Not Working After iOS 14 Update

My Apple Watch app stopped working after updating my iPhone XR to iOS 14. I tried to delete it, but it won’t delete. When I try to open the app, all I get is the “Apple Watch is syncing” screen. (I didn’t start the sync process. ) Also, my Apple Watch 3 no longer syncs with the phone (the Fitness app doesn’t work either). I synced my phone to iCloud and reset my phone, but the problem persists. I hope to find a solution to this issue.

iPhone XR

Posted on Sep 23, 2020 2:28 AM

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Posted on Oct 1, 2020 5:41 PM

I was experiencing similar issues. Even after a factory reset of my Watch and a factory reset of my iPhone (with a subsequent restore from iCloud) I was running into the issue of the Watch app not launching or presenting me with a syncing screen. I eventually was able to work around it by removing the Watch app from my phone. As many might discover, starting in iOS14 you can not actually "delete" the Watch app, rather you can "Remove it from your home screen". I found that by going into Settings-->iPhone Storage-->Watch and selecting the option "Offload App" I was actually able to remove the app off my iPhone (I had a hard time finding the Watch app in iPhone Storage so I actually used the magnifying glass in the upper right of the screen to search for it). Once that was accomplished I was able to go into the App Store and re-download the Watch app, to my astonishment the Watch app launched and functioned without issue.


A CAUTIONARY NOTE: After re-downloading the app and "setting up my Watch" I noticed that while I was able to setup my Watch from my prior backup I had lost ALL of my activity and health data. While somewhat frustrating I felt it an acceptable trade-off since I was able to use my Watch and iPhone again.


Not sure if it will work for others, but I figured I would share my experience with others. Good luck.

220 replies

Nov 16, 2020 11:50 AM in response to Jackiem87

Thankyou Jackiem87! I took the plunge. I am thrilled to say it worked and I now have both a fully functioning phone and watch. I didn’t need to use my laptop either. My watch is just downloading 7.1 so not out of the woods yet but so far so good. Just a pain I have to contact the banks to get all my cards verified again! I lost quite a bit of music which my mum had bought when I lived with her and because I didn’t put her apple password in it’s not put them on my phone! Other than that it went smoothly and was quicker than I thought it would be.


it’s a shame we have had to go to all this bother but there we go! Sums up this year really! Thank you for all your help. 🥰🥰🥰

Dec 5, 2020 10:10 AM in response to 1221em37

I am having the same issue. On Apple support for an hour yesterday. Was told they know about the issue but no resolution. So mad, I’ve only had the watch for a week. Now I can’t use it at all because they had me unpair the watch from my phone when trying to solve the problem. Now I can’t pair it because the app won’t open so it’s completely useless.

Dec 8, 2020 3:42 PM in response to drea510

I wonder what is going on! I received my watch today and till an hour ago there were no problems, but now the Watch app does not start. I tried to delete it as it is described here, but no way. I can only remove it from the main screen and I can find it back in the App Library, but there is no option to delete it. From what I read here, I have the idea that the service desk of Apple is not very professional. I don't want to try the backup, factory reset and restore option because it takes very long time to get everything back and this is company phone. I'll wait for a solution from Apple. I hope they could find the solution soon. It is a pity, but each day I lose more of my faith for Apple. The company which I used to know is not the same company anymore.

Dec 26, 2020 8:15 AM in response to johnsamue

I.purchased series 6 Apple Watch, it worked as it should for a day, now watch app won’t open and can’t delete the watch app because it is saying it’s paired with my phone. Issue is that there’s no Bluetooth connection. What a waste of money and time. Anyone know of a fix that doesn’t involve back up and restore? Is Apple solving the problem?

Dec 28, 2020 10:31 PM in response to Rach_01

Thank you so much for the detailed information Rach_01. But the problem is that, I am unable to start my watch :(. When I did a forced restart, I see only the infinite loop which is very frustrating. I have been talking with so many Apple support but they dont seem to take this issue seriously but blame saying "ITS UNDER OUT OF WARRANTY" and we cant help it? How can they say this when the issue is happening after the WatchOS and iOS update???

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Apple Watch App Not Working After iOS 14 Update

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