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I need to reset my daughters Apple ID password. However her phone screen is shattered, Apple is sending Verification codes to the shattered phone which we cannot access. I just need to turn off her find my phone so we can get her new phone ordered through insurance.
iPhone XR
See if anything here helps. If necessary, you can use account recovery as explained in the link at bottom of the article.
Verification code - how to get one and sign in with two-factor authentication.
See if anything here helps. If necessary, you can use account recovery as explained in the link at bottom of the article.
Verification code - how to get one and sign in with two-factor authentication.
Phone screen is shattered, can’t remember my Apple ID password. After trying to change from another device it’s sending code to my shattered phone. Help
