Bluetooth : No information found (MacBookAir 2015)

Hello,

Problem: My Bluetooth is missing

I went to apple icon (upper left corner) >> about this mac >> system update >> Bluetooth: No information found

solutions I tried:

1) Shut down computer (did not solve the problem)

2) SMC reset (did not solve the problem)

What else should I do?

I have dowloaded Xcode and updated my system to Catalina OS 10.15.6

Can you please help me? I am wasting to much time on this problem with no solution.

Thank you!

MacBook Air

Posted on Sep 23, 2020 8:52 PM

Similar questions

MacBook Pro - "Bluetooth not available" I seem to have 'lost' the Bluetooth connection on my MacBook Pro (13-inch, Mid 2012, macOS Catalina 10.15.7; currently up-to-date). When I click on Apple logo - About This Mac - System Report - Hardware - Bluetooth, "No information is found" appears. None of the fixes given elsewhere work for me. Can you help?
1417 1
Bluetooth not available on Mac I have a Macbook Pro and since I upgraded to Catalina I have lost Bluetooth. The logo is greyed out with the message Bluetooth: Not Available. Any cures? I have tried deleting the Bluetooth.plist and rebooting, but still not working.
737 3
Bluetooth seems uninstalled My Bluetooth has stopped working after the last update with Catalina10.15.5 on my MacBook Air (13-inch,Early 2015). It seems like the Bluetooth got uninstalled, but I can’t install it or get it to turn on. I get a message that it’s not available on the menu bar and in System Preferences it isn’t showing up. In Network it shows as Bluetooth PAN and says it’s not connected but it I can’t connect it or add a device. Obviously, I’m not super computer savvy, but I’ve been reading multiple articles and just can’t figure out this problem. Any help would be appreciated. Thanks
605 3

There are no replies.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Bluetooth : No information found (MacBookAir 2015)

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up