widgetsmith

i have an iphone 6s and it has ios14 but when i try to open widgetsmith it comes up and a white screen then kicks me out. what do i do to fix this?

iPhone 6s, iOS 14

Posted on Sep 23, 2020 9:13 PM

Reply
1 reply

Sep 30, 2020 1:09 PM in response to madds0519

Hello madds0519,



Thanks for that info and for choosing the Apple Support Communities. If we understand correctly, you are having an issue with widgets on your iPhone in iOS 14. If you haven't already, please restart your device as iOS clears cached data and does other system optimizations when you turn your device off and on.



Restart your iPhone

Use widgets on your iPhone and iPod touch



If you are still having this issue, your next step is to reinstall iOS on your device; this will help us isolate the situation further. Reinstalling iOS should not affect any of your data, but it is always a best practice to make sure you have a current backup in either iTunes or iCloud.



How to back up your iPhone, iPad, and iPod touch

Transfer photos and videos from your iPhone, iPad, or iPod touch


Once you have a current backup, follow the steps from the "If your device turns on but gets stuck during start up" section in this article:


If your iPhone, iPad, or iPod touch won't turn on or is frozen


Use the “Update” option and not “Restore” and these steps will reinstall iOS. Keep in mind that these steps were written for a different issue, but they will still help us isolate the situation further.



Cheers!

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