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virus

this just popped up on my screen while i was doing school research on safari and i’m not sure exactly what to do bc i clicked on it and downloaded the app before reading not to do everything i did...

iPhone XR, 14

Posted on Sep 24, 2020 12:51 AM

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Question marked as Best reply

Posted on Sep 24, 2020 3:06 AM

The message is a scam. The message will always be a scam.

Cancel any subscription you may have to the bogus app.

Delete the bogus app.

Close the offending web page, and avoid sites that are involved in such bogus advertising tactics.


Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

3 replies
Question marked as Best reply

Sep 24, 2020 3:06 AM in response to _hssoftball

The message is a scam. The message will always be a scam.

Cancel any subscription you may have to the bogus app.

Delete the bogus app.

Close the offending web page, and avoid sites that are involved in such bogus advertising tactics.


Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

virus

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