Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

restoring backup

My iphone X is broken, I have backup on cloud and now i want to restore my data on old iphone 6 plus but ios 13 backup is not available for ios 12.4 ...what should i do now?

iPhone 6 Plus

Posted on Sep 24, 2020 3:17 AM

Reply
Question marked as Best reply

Posted on Sep 24, 2020 3:22 AM

You can't do it, sorry, since iPhone model 6 can't support iOS version beyond 12.4.8, because of hardware incompatibility.

You can restore data from backup only if the destination device is running an iOS version equal or later than the one that was used to create that backup (not viceversa).

Regards

Giulio

1 reply

restoring backup

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.