Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

my iphone 6s plus download the new updates to ios 14 and then after preparing to install it stops .. and say the iphone couldnt be update because the firmware file was corrupt

my iphone 6s plus download the new updates to ios 14 and then after preparing to install it stops .. and say the iphone couldnt be update because the firmware file was corrupt


Posted on Sep 24, 2020 3:24 AM

Reply
Question marked as Best reply

Posted on Sep 24, 2020 3:35 AM

For iOS 11 and Later

  1. Go to "Settings > General" on your iPhone.
  2. Select "iPhone Storage".
  3. All the apps will be listed there, including the iOS software update.
  4. Click on the iOS update and tap "Delete Update" to confirm.


Now that the update has been deleted, try re-install the iOS 14 update.

Update your iPhone, iPad, or iPod touch - Apple Support

1 reply
Question marked as Best reply

Sep 24, 2020 3:35 AM in response to shreef3000

For iOS 11 and Later

  1. Go to "Settings > General" on your iPhone.
  2. Select "iPhone Storage".
  3. All the apps will be listed there, including the iOS software update.
  4. Click on the iOS update and tap "Delete Update" to confirm.


Now that the update has been deleted, try re-install the iOS 14 update.

Update your iPhone, iPad, or iPod touch - Apple Support

my iphone 6s plus download the new updates to ios 14 and then after preparing to install it stops .. and say the iphone couldnt be update because the firmware file was corrupt

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.