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iPhone 7 Mic Problem iOS 14

I recently updated my iPhone 7 to IOS 14. Now the microphone doesn't work so I can't make phone calls (they can't hear me and I can't hear them, send audio messages or talk to Siri. Anyone else encounter this issue. Is there a way to fix this. Please help!!!!


[Re-Titled by Moderator]

iPhone 7

Posted on Sep 24, 2020 3:19 PM

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Question marked as Top-ranking reply

Posted on Sep 24, 2020 7:28 PM

Same, started today after IOS 14 update. This is a nightmare with working at home. I’ve tried everything and can’t find a fix. I can make calls with a Bluetooth headset as a temporary workaround but none of my apps that require listening work. Siri, voice notes, guitar tuner, Duolingo, voice to text, FaceTime, zoom, etc. All disabled.

664 replies

Sep 28, 2020 7:16 PM in response to Nessox88

I bit the bullet and tried resetting to factory default settings, mic still doesn’t work. Hardware diagnostics prove there is no hardware issues, it’s 100% on iOS14 firmware. iOS14 has destroyed my perfectly working iPhone. The company basically installed a virus in my phone to destroy a product to ransom me into buying a new one. This will be the last Apple product I buy.

Sep 29, 2020 3:41 AM in response to Luriku

For me the Phone first worked after moving to iOS 14.

But first the WiFi failed. Then i updated to 14.0.1.

Sudenly none of the microphones worked again, and the flashlight is buggy.


I did hard-reset, restart, delete network settings, delete all settings...


I can't make phone calls and can't fix it. It is a nightmare.

Sep 29, 2020 10:47 AM in response to Luriku

We have the same problem with iPhone 7. Called Apple support, they asked several questions, asked to reset network settings but nothing has happened. He suggested me to bring the phone to the official Apple service. I will try tomorrow but the problem is that the screen got broken and I am afraid they will refuse even to consider its repair. I asked if there are several users with the same problem but the answer was that he’s not allowed to share such information :-)

Sep 29, 2020 4:39 PM in response to Luriku

I have a iPhone 7 Plus on IOS 14.0.1. Originally i had no issue with calls however as f yesterday I was getting some static noise coming through on some of my calls and now I have no audio at all. The microphone still works when I play back voicemail messages so Im totally confused. Sounds like a software bug. Please fix Apple!

Sep 30, 2020 8:58 AM in response to Luriku


I recently updated my iPhone 7 to IOS 14. Now the microphone doesn't work so I can't make phone calls (they can't hear me and I can't hear them, send audio messages or talk to Siri. Anyone else encounter this issue. Is there a way to fix this. Please help, urgent!


Voice function is being blocked out for all apps including voice memo.

Sep 30, 2020 10:24 AM in response to SilentWar

Hi Silent War, just stop it. How can we follow your step of troubleshooting when all voice applications were shutdown after the upgrade? The record key on voice memo stops working, when try to record video, mic mute icon appeared without the option to unmute. FaceTime, watsapp unable to make voice calls or even connect. Error prompt msg “unable to use mic” appears on every voice or video call apps while it appears that the microphones stays enabled when checked in setting.


when making phone call, the speaker option is being “blocked”- won’t activate no matter how many times you hit the “speaker” icon.


cannot hear the caller or speak to the caller.


bad wifi connection, safari keeps getting laggy or doesn’t even browse.


no internet connection even when mobile data is on.


this is definitely a bug!

Sep 30, 2020 11:04 AM in response to SilentWar

SilentWar, this is definitely not a board issue. The new iOS 14 actually block the voice function! It just disables the feature! Voice memo just stopped working, record button doesn’t work, voice translation stopped working, all voice related app or function just stopped working. How are you expecting us to carry such test when the function of the app won’t work anymore? Further more, it drains the battery life faster and web browser/ internet connection gets laggy!


If upgrading iOS can cause a breakdown to hardware such as microphone and speaker, then Apple ought to be ashamed as this means Apple didn’t do enough crash test.

iPhone 7 Mic Problem iOS 14

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