Not too sure what removed post you’re talking about.
I don’t work for Apple, I had an iPhone 7 that did the same thing with the iOS 12 update, I was just as confused and determined to fixed the problem as everyone here so I tried to research the answer, combing through the internet and watching YouTube videos of people re-soldering the audio ic back in to place and after that the problem is fixed.
For everyone sake, I hope I’m wrong. I hope it’s a simple software solution, I tried waiting for the updates as well in iOS 12 and that didn’t fix it.
I’m not a troll, I’m trying to help this thread understand the position they’re in, the same position I was in a year ago.