iPhone 7 Mic Problem iOS 14

It’s just astonishing how Apple is not even bothered to take this seriously. Keeping quiet and all, not even a single response to our queries.

Seems like the iOS is launched with a purpose to force users to purchase new devices so they can squeeze more cash from us.....

Anyone got connections to the press or a good social media following that can make this issue public and put some pressure on apple

i don’t own this phone it’s my works and my IT dept have been very helpful by saying we sent an email telling people to hold off upgrading and it has nothing to do with them (THANKS) so I can’t do too much

Loop disease, old hardware issue of 7/7+. Symptoms -- issues with microphone, can't record a voice memo. Apple usually ignores it so the best solution is a trusted repair shop that does microsoldering. Also make an encrypted backup asap.

Not related to iOS update at all, it was just a trigger.

Everyone on here has a phone that worked before the update now doesn’t

so the only way your logic holds up is if iOS 14 uses different pins on the audio IC than iOS 13 does

would this also prevent it working with wired headphones

I still think it’s more likely software and because apple won’t do the repair if an independent does it and it doesn’t work then what

It must be your repair shop! We all know this is an apple issue with iOS 14. Those are the facts. If your going to post, please post reasonable facts, not ones that contradict the whole of users issues since this update happened. Your not helping but sounding like an apple ingenious!

All my hardware works fine. No one can hear me if I am both connected to Wifi and Cellular. If I disconnect either, then everything is fine when making a call. Cell calls work and voice over wifi works but no one can hear me if they are both enabled like normal.

after my update on my iphone from ios 13 to 14 my microphone does not work,no sound during calls,no siri, no voice memo recording,no sound on video recording basically i cant use the phone as a phone. the camera at one time was also gone but it was fixed by ios 14.0.1 update but the audio/mic problem is still there

For those whose camera work but WhatsApp microphone during voice-noting doesn’t work, found out something that might work‬

‪On a whatsapp chat, press on the camera ‬

‪start recording a video for like a second or 2‬

‪Cancel the video ‬

‪Go back to chat and voice note should work for you

Just google for loop disease before blaming, it's not that hard... Same thing happened when iOS 12 and iOS 13 came out. It's a design flaw in 7/7+ models and Audio IC connectors soldering gets damaged in time (gets bent?) depending on the usage and each particular unit, same as with "No service" Baseband IC issue for 7. iOS updates are a trigger as there's a hardware check during the update (google for details, don't know more than this).

This is just a reply to the original question. If you have some other device model reasons can be different. Best way to check for a software issue is to make a backup, factory reset and set up as new. If the issue is still there -- hardware, if not -- software.

The only way this is hardware is if iOS 14 uses different pins on the audio IC to 13 and all our phones have the same disconnected pins

saying do a backup and reset to factory settings doesn’t prove jack

as you still have iOS 14 on the phone so it’s still the same software/firmware even if you don’t restore from a backup

only if you can go back to 13 could you prove if it is hardware or software

i still say it’s software and most likely to do with the orange dot

Same here, I reset everything, deleted Whatsapp, then messenger wasn't working and then phone calls... Factory reset, still nothing is working this is really unacceptable! Will sell the hardware and switch to pixel!

Apple swapped my 7 Plus for a new one. The Genius Bar member was asking questions which suggested he was aware of the issue specific to iPhone 7 models. He tried to run an audio diagnostic but claims he was having issues connecting it to the service so he simply gave me a new iPhone 7. I was quite surprised! What may have helped my case was the fact the same apple store provided a screen replacement less than two months ago which I paid for.

No my phone was purchased in 2016 so it was well out of warranty. Like I said, maybe because the screen replacement work was guaranteed they decided to cover it. The Genius rep claims that they had no way fo testing it to confirm what the issue was caused by. So now I have an iPhone 7 Plus on IOS 14.0.1 and its working perfectly.

Try: 1. Turn off Wifi calling and have cellular data on 2. Turn off and on phone. Try making call to see if you can now be heard. After iOS14.0.1 update i have to make call using cellular and have to turn off cellular and turn on wifi and turn on and off phone to use wifi to use internet keeping cellular off the update is affecting the phone's ability to toggle between cellular and wifi

Please continue to contact Apple support on social media and the Apple support centre (politely). There is no fix but they are saying this isn’t a ‘known issue’. We need to make it one to get the fix.