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Level 1

4 points

How to back up an old device that you can’t sign in to

my iPhone 7has a broken screen that I can not log into. That device has not been backed up since January 2020. But I want the pictures from June 2020 to today. How do I get those photos off of that device. It is still contested to my cloud and everything and all my notifications are still going to that phone too.

iPhone 7, iOS 13

Posted on Sep 24, 2020 8:37 PM

Best reply

zinacef

Level 10

88,407 points

Posted on Sep 25, 2020 12:28 PM

If the device is damaged, then you cannot backup it up. Are the photos on the device or in iCloud?

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How to back up an old device that you can’t sign in to

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