Security
I received a phone call from a recording saying my apple account that I use on my iPad had a security breach and that I needed to not use it until I resolved the breach. How do I know if this is a scam or not?
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I received a phone call from a recording saying my apple account that I use on my iPad had a security breach and that I needed to not use it until I resolved the breach. How do I know if this is a scam or not?
It is a scam.
About Email and Other Scams
Apple always addresses you by your name or the name they have on file for you. The Email will be from apple.com or itunes.com. Email addresses can be spoofed. You can go to Mail > View > Message > Show all Headers to see more. Apple Emails will never contain an attachment. Apple will never request personal information such as Social Security numbers.
An exception to the above is when you order something from the Apple Store. The receipt will be addressed to Dear Apple Customer.
Avoid Scams
Report phishing email to abuse@apple.com.
It is a scam.
About Email and Other Scams
Apple always addresses you by your name or the name they have on file for you. The Email will be from apple.com or itunes.com. Email addresses can be spoofed. You can go to Mail > View > Message > Show all Headers to see more. Apple Emails will never contain an attachment. Apple will never request personal information such as Social Security numbers.
An exception to the above is when you order something from the Apple Store. The receipt will be addressed to Dear Apple Customer.
Avoid Scams
Report phishing email to abuse@apple.com.
Apple will never call you unless you called them and asked for a call back.
Security