Voice Memos Will Not Open after updating to IOS 14

I have an iphone XR and just recently updated my phone to ios 14. However, now my voice memos app will not record and will not let me play back any previous recordings. Most of the time when I click on it it will freeze after I try to record or play back something. I want to fix it without losing my files.

iPhone XR

Posted on Sep 24, 2020 11:08 PM

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27 replies

Oct 1, 2020 1:37 PM in response to bffrules1

Hey bffrules1,


We understand you're having an issue with the Voice Memos app after updating. We'd like to help with this. To start, a software update was recently released. Do you show software version 14.0.1 in Settings > General > About? If not, let's back up your iPhone, then update the software and apps:


Update your iPhone, iPad, or iPod touch

Update apps or use automatic downloads


Does the issue continue after updating? If so, let's offload the app and reinstall it. Offloading an app keeps the data in place while removing the app. Tap Settings > General > iPhone Storage, then scroll down to find the Voice Memos app. Tap it once, then tap "Offload App". When the option appears, tap "Reinstall App".


Keep us posted on the results.


Have a good one!

Feb 17, 2021 11:14 AM in response to tonyfromlimerick

Have you been able to resolve this. I’m having this issue on everyone’s phone 6s all recordings are muffled but can record in iMessage and no other audio issues. Audio recordings not working on 7plus, XR, 11 Pro Max, 11, or 8 either. If you try to save recordings from iMessage they also do not save. I have uninstalled and reinstalled, tried saving to files, restarted phones etc. Nothing works and I am very tech savvy.

Mar 31, 2021 5:43 AM in response to bffrules1

iPhone 7 plus since update, no called can be heard, no callers can hear me either. The microphone when I try 'Listen for Siri' does not work.... it used to.

Voice memos do not record and shuts after 10 seconds without recording.

Voice calls on WhatsApp fail and on Messenger also fails.

Reset network settings and reset phone, the problem went for about ten minutes and then all the issues above came back.

I have an appointment at a Genius Bar on 3rd April.

Why has this happened?

Can it be uninstalled and returned to a functioning phone.

Everything else works on the phone unless a microphone required.

Help!?



Apr 22, 2021 9:29 PM in response to brenden dv

My voice memos stopped recording in early 2019. I would open it and hit record and nothing would happen. At first it would start recording after a few seconds, but soon it stopped responding entirely. It was that way on my iPhone 8S+ so I just used Music Memos to record everything. (I happen to be a professional musician but find it unnecessary for that). When I upgraded to my 11 last year, voice memos still didn't work. No amount of reboots mattered and I always run the latest iOS. Today I fond out Music Memos is migrating to Voice Memos, so I try voice memos hoping the bug is gone. It's just a different bug. Now it freezes upon opening and after closing and reopening a couple times, it recorded. But it freezes when I try to play back and I have to go through the same process. And forget editing the title. Forgive me, but this seems like it should be one of the simplest apps on the device. Please respond. A LOT of people have jumped onto this thread since your last response. Thank you.

Apr 26, 2021 12:40 PM in response to Randy Willcox

I have never gotten this issue resolved. I rushed to update my devices to 14.5 hoping it would solve the issue. It has not. This has been the third update since I have reported the issue. I am now also having issues with #images in the iMessage app. When I open that it shows images then a white screen, before and after the update. I have approximately 20 apple devices in my home from pencils, to macs, watches, iPads, iPhones, AirPods etc. They are all buggy and always have issues. I’m so over Apple at this point.

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Voice Memos Will Not Open after updating to IOS 14

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