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User profile for user: Trevob
Trevob Author
User level: Level 1
5 points

updating software to 14.0.01 my Iphone 7 and iPad Air 2 trouble connecting to Wi-fi

I have iPhone 7 and iPad Air 2 after installing software version 14.0.01 I am having trouble connecting to my virgin media wi-fi after several restarts my iPhone will not connect to wi-fi and iPad after several restarts has limited wi-fi but keeps cutting out.

My wife has iPhone 8 and iPad Air 2 but has not installed latest update still 13.7 and has NO issues connecting to wi-fi any ideas ?

First real problem with apple products after installing software

iPad mini, iOS 12

Posted on Sep 25, 2020 5:06 AM

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User profile for user: Jaym_8
Jaym_8
User level: Community Specialist

Oct 1, 2020 7:45 PM in response to Trevob

Hi Trevob,


We understand you're unable to connect to Wi-Fi. We're happy to help.


If your device will not connect to a Wi-Fi network, we recommend trying out these steps: If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network


If you've exhausted those steps and still have connection issues, we'd recommend contacting Apple Support: Get Support


We hope this helps. Take care!

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updating software to 14.0.01 my Iphone 7 and iPad Air 2 trouble connecting to Wi-fi

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